Sla in Pasay, Philippines

Explore 5 sla professionals in Pasay

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5people found for Sla in Pasay

In Pasay

John Adrian Esteban

Talent

Security Researcher

Manila

SIEM (Splunk, SPL)Log AnalysisIOC Identification+25

Proven in managing 30-50+ technical incidents weekly under SLA pressure and reducing repeat issues by 20% through targeted

Jess Christopher Calvo

Talent

Operations Manager

Manila

Operations ManagementSLAKPI+12

Expert in driving KPIs, mentoring supervisors, and optimizing workflows to exceed client SLAs.

John Andrew Tumambing

Talent

Operations Manager | Data Analyst

Pasig City, Eastern Manila District

Expert in client relationship management, SLA/KPI governance, and cross-functional collaboration.

Jay Tongson

Talent

Jay Tongson

Taguig

Fraud Detection & InvestigationSuspicious Transaction MonitoringFraud Pattern & Trend Analysis+11

. • Oversaw key operational metrics including productivity, SLA compliance, and team occupancy to maintain high service standards

Norman Sorrel

Talent

OPERATION HEAD/Project Manager

Pasay, Southern Manila District

>On-site Maintenance support for critical problems that can’t be solved by customer or local subcontractor according to SLA

Near Pasay

Ruffael Labrador

Talent

Tech Ops Manager

Imus

Azure CloudAWSKubernetes+30

/on-prem deployments, database optimization, ETL workflows, and operational reporting, with a strong focus on improving SLA

Marlyn Empuerto

Talent

Facilities Coordinator

Bulacan

Integrated Facilities Management (IFM)Vendor & Contractor ManagementPreventive & Corrective Maintenance+5

. • Coordinated vendors and service partners, tracking SLAs and KPIs to ensure reliable facility services. • Managed preventive

John Bacor

Talent

I’m a results-driven IT support professional specializing in Microsoft 365, troubleshooting, and delivering reliable, client-focused technical solutions.

Silang

Windows ServerActive Directory (AD)Group Policy (GPO)+23

. • Delivered Tier 1–2 technical support, resolving hardware, software, and network issues within SLA targets. • Developed

Jim Camano

Talent

IT Service Desk

Cainta

Technical SupportCustomer ServiceHardware Troubleshooting+15

. • Monitor ticket queues to meet SLA (Service Level Agreement) targets • Communicate effectively with users, providing updates