Ronald Villacisneros

Plant Supervisor

Talent

Naga, Camarines SurMember since January 23, 2026

CAD/CAM softwareProblem-solvingMulti-taskingLeadershipWritten communicationCustomer serviceAutoCADPhotoshop Design

Hire this person

Send a job offer directly to this candidate

CAD/CAM softwareProblem-solvingMulti-taskingLeadershipWritten communication

About

To be able to develop my ability, personality and knowledge which is associate to my field and to be integral part of your successful company.

Experience

Plant Supervisor at Agro Trade Integrated Venture Corp. (2025-10 – 2026-07)

To oversee the daily operations within a manufacturing or production plant and responsible for managing employees, ensuring safety regulations are adhered to, and coordinating and planning the production schedule.

Supervise and coordinate staff: Assign duties, schedule shifts, monitor performance, and provide feedback or disciplinary actions as needed.
Ensure safety compliance: Enforce workplace safety policies, conduct inspections, and ensure adherence to local, state, and federal regulations.
Monitor production processes: Oversee operations to meet production schedules, maintain quality standards, and implement corrective measures when issues arise.
Equipment and maintenance management: Assess machinery functionality, coordinate repairs, and schedule preventive maintenance.
Inventory and resource management: Track inventory levels, order materials, and coordinate with procurement and logistics to ensure smooth operations.
Implement operational improvements: Develop policies, optimize workflows, reduce waste, and improve efficiency.
Training and development: Train new employees, mentor staff, and support professional development.
Reporting and documentation: Prepare production reports, maintain records, and assist management with operational analysis.

Area Manager at Stopover Milktea Bar (2025-06 – 2025-08)

To oversees the operations of multiple locations, ensuring they meet performance goals and adhere to company standards

Identify bottlenecks, streamline processes, and optimize resource allocation to improve efficiency and profitability.
Recruit, train, and mentor store managers and staff, fostering a positive and productive work environment.
Implement strategies to meet or exceed sales targets, increase revenue, and improve overall performance metrics.
Monitor stock levels, manage inventory control, and minimize losses due to theft or damage.
Manage budgets, control expenses, and contribute to the financial success of the assigned area.
Demonstrated ability to motivate, inspire, and manage teams effectively.
Excellent verbal and written communication skills for interacting with staff, customers, and senior management.
Ability to identify and resolve operational issues, conflicts, and challenges.
Proven ability to drive sales, implement marketing strategies, and achieve sales targets.
Understanding of financial statements, budgeting, and expense management.

Escalation Dept. BPO at Quantrics Inc. (2022-12 – 2025-02)

To act as a point of contact for escalated cases, diagnosing and resolving problems, and collaborating with other teams to ensure customer satisfaction.

Ability to analyze complex issues, identify root causes, and develop effective solutions.
Ability to communicate clearly and empathetically with customers, both verbally and in writing.
Technical knowledge and troubleshooting skills.
Experience in a customer-facing role, preferably with experience handling escalated issues.
A strong understanding of the company's products or services is often essential.
Handling complex customer inquiries and complaints that have been escalated from other support teams.
Identifying the root cause of issues and providing effective solutions, often requiring technical expertise.
Maintaining clear and empathetic communication with customers throughout the resolution process, ensuring they are informed and satisfied.
Identifying recurring issues and providing feedback to improve products, services, or processes.
Representing the customer's needs and ensuring their concerns are addressed effectively.
Ability to work effectively with other teams and individuals to resolve customer issues.

Plant Supervisor (CNC Supervisor / Production Controller) at Aluace Corporation (2018 – 2022)

To act with integrity, honesty and knowledge that promotes the culture and mission of the company. And to ensure that all the machines and equipment are working properly.

Strong analytical skill which helps to identify the needs and challenges of the operation.
Strong initiative and leadership, motivates the management team, lead and set as an example.
The primary duty of a CNC supervisor is directing and overseeing the day-to-day activities of a team of CNC machinists.
A keen eye for details on how to troubleshoot the machine.
Basic understanding of computer programming and CAD/CAM software.
Ability to comply with safety guidelines
Strong problem-solving and multi-tasking skills
Maintaining all computer system to be fully functioning.
Involves examining production schedules and deadlines and determining how to best schedule employees and activities to complete jobs safely and efficiently.
Develop training materials and manuals and periodically oversee employees to make sure they utilize best practices to carry out their duties.
Oversees the production process to ensure delivery of high-quality products that meet daily operation needs.
Ensures appropriate production rate to reduce delivery delays.
Collaborates with the customer service and sales departments to identify and resolve quality concerns.
Identifies any bottlenecks or delays in production; ensures necessary labor, materials, and other resources are available to relieve production bottlenecks and delays.
Uses production planning and scheduling to limit materials shortages.
Schedules maintenance and repair of machines used in production process to avoid downtime or delays.

Operation Manager at Popcornopolis (2014-04 – 2015-11)

To act with integrity, honesty and knowledge that promotes the culture and mission of the company. And to ensure that customer service standards are met.

Strong analytical skill which helps to identify the needs and challenges of the operation.
Effective communication skills in oral and written. A good communicator to the operation.
Strong initiative and leadership, motivates the management team, lead and set as an example.
To understand customer needs, prioritize all the concerns which relates to the customer.
To communicates effectively to the operation, support functions and higher management.
To prepare sale projections, expense budgets and analyze profit and loss.
To motivate and built a strong team, develops a positive relationship among team members.
To establish specific measurements of staff performance which leads to understand and analyze the potential team member.
To provide, timely and respectful coaching and feedbacks to ensure operational excellence and to improve individual performance.
To delegates the task to the team member properly and professionally.
To implements house rules, company policies and standards established by the company and the government regulations.
To infuse pride in organizational values and mission to all the team members.
To provide a training and coaching to all management team to improve their skills in handlingthe business.

Store Manager at Costa Coffee (2005-07 – 2014-03)

To take accountability for the day-to-day running of the store and ensure that all the tasks are completed to deliver great coffee to our customers all the time.

Enthusiasm to execute outstanding customer service, friendly manner and communicate confidently with customers.
Honest, willing to learn, flexible and ability to work within a team individually.
Reliable, committed, ability to engage the team and shows initiative.
To manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer.
To ensure all cash and stock is kept secure and that all necessary action is taken to ensure the handover of stocks & cash is done in a secure manner.
To monitor the Store KPI report and translate into daily action as required.
To ensure that the store is running profitable by controlling all the cost and monitoring the Cost of Goods required.
Prepare the store monthly report for the line manager.
Communicate the team by organizing and delivering team meeting to update them in store performance and KPI status.
To train & coach team members as required to support them in delivering their roles effectively.
To execute all aspects of "Right Person, Right Time" ensuring the effective control of manpower and that every team member is deployed in an appropriate manner.
To ensure that all the brand standards are delivered throughout the shift to ensure complete customer satisfaction, completing all relevant costa check, food & health safety checks and taking all necessary remedial action or escalating as required.
To deal with and resolve customer complaints in line with company policy & procedure.