Quality Management System Officer - Farmesa Asia Pacific - LISP IV Light Industrial Science Park IV Bulihan Poblacion Malvar Batangas
(2024-10 - 2026-05)
Led the development, implementation, and continuous improvement of the organization's Quality Management System (QMS), ensuring full compliance with regulatory standards, customer requirements, and industry best practices. Successfully led internal and external audit activities, strengthened quality assurance processes, and provided comprehensive QMS training and guidance to employees across all levels of the organization. Collaborated closely with cross-functional teams to establish quality objectives, key performance indicators (KPIs), and operational standards that enhanced product quality, food safety, compliance, and overall operational efficiency.
Played a key leadership role in fostering a culture of quality excellence by promoting accountability, continuous improvement, and customer-focused practices throughout the organization. Worked effectively with management and employees to drive quality awareness, improve processes, and support sustainable business performance and customer satisfaction.
- Ensured full compliance with local and international food safety regulations across food production, processing, and handling operations
- Led the development, implementation, maintenance, and continuous improvement of the organization's Food Safety Management System (FSMS)
- Managed the renewal and compliance requirements of the Food and Drug Administration License to Operate (LTO), ensuring adherence to statutory and regulatory standards
- Processed and monitored Certificate of Product Registration (CPR) applications and renewals to maintain uninterrupted regulatory compliance
- Prepared and submitted quarterly process performance reports to support operational monitoring and continuous improvement initiatives
- Conducted supplier audits and performance evaluations to ensure continuous compliance with food safety and quality standards
- Developed, implemented, and maintained FSMS programs aligned with regulatory requirements and industry best practices
- Ensured company procedures, policies, and operations complied with local and international food safety regulations, including FSSC 22000 Version 6.0, Halal, and Kosher requirements
- Oversee hazard analysis, Critical Control Point (CCP) determination, and risk assessment activities to strengthen food safety and process control systems
- Conducted comprehensive food safety and compliance training programs, including HACCP, GMP, GHP, GWP, Halal, Allergen Management, Environmental Management, Food Defense, Food Fraud Prevention, and FSSC refresher courses for operations and production teams
- Managed and coordinated third-party audits and certification activities, including FSSC, FDA, Halal, and Kosher audits, ensuring successful audit readiness and compliance
- Review, monitor, and maintain supplier certification records to ensure all required documents remain current, valid, complete, and compliant with company, customer, and regulatory requirements
- Conduct annual internal audits to assess compliance with Good Manufacturing Practices (GMP), food safety standards, company policies, and regulatory requirements, and ensure timely implementation of corrective and preventive actions (CAPA)
- Served as Central Document Controller, ensuring all food safety documents, SOPs, policies, forms, and records were accurately maintained, updated, and controlled
- Effectively communicated food safety objectives, policies, procedures, and updates across all organizational levels to strengthen compliance and awareness
- Investigated food safety and quality non-conformances, implemented corrective and preventive actions (CAPA), and monitored effectiveness to prevent recurrence
- Collaborated with cross-functional teams to drive continuous improvement initiatives, operational efficiency, and a culture of quality and food safety excellence
Quality Assurance/Document Controller/Microbiologist - Zenith Foods Corporation (Jollibee Foods Corporation Commissary) - Ouano Alang Alang Mandaue City 6014, Cebu
(2017-11 - 2024-05)
Detail-oriented and results-driven Quality Assurance with strong experience in monitoring and enforcing compliance with Quality Assurance and Food Safety programs, including GMP, GWP, SSOP, HACCP, and sanitation standards within food manufacturing operations. Proven ability to conduct in-line inspections, product audits, process verification, and testing procedures to ensure consistent product quality, food safety, and regulatory compliance. Experienced in managing non-conformance investigations, performing root cause analysis, implementing corrective and preventive actions (CAPA), and driving continuous process improvement initiatives to enhance operational efficiency and product reliability.
Skilled in calibration and verification of measuring and testing equipment to maintain accuracy and compliance with quality standards. Demonstrated experience in document control management, ensuring accurate maintenance, organization, retrieval, and control of both physical and electronic quality documents in compliance with company and regulatory requirements. Adept at collaborating with cross-functional teams including QA, Manufacturing, R&D, and Purchasing to support process optimization,
- Monitored and ensured strict compliance with Quality Assurance programs, including Standard Cleaning Procedures (SCP), Standard Sanitation Operating Procedures (SSOP), Good Manufacturing Practices (GMP), Good Warehouse Practices (GWP), and HACCP across multiple production and warehouse operations
- Conducted routine in-line inspections, product evaluations, and testing procedures in accordance with established Quality Assurance standards and protocols
- Performed GMP/GWP compliance audits, in-process checks, and finished product inspections to ensure adherence to food safety and quality requirements
- Led non-conformance investigations related to QA/QC issues, including root cause analysis, documentation, corrective action implementation, and validation of effectiveness
- Maintained calibration, verification, and accuracy of measuring and testing equipment to ensure reliable quality control results and compliance with standards
- Supported the development and updating of Quality Assurance procedures, work instructions, forms, and controlled documentation
- Collaborated on process improvement initiatives, alternative material evaluations, and operational enhancements with Purchasing, R&D, and Manufacturing teams
- Assisted in structured process translation and implementation activities in coordination with R&D, Quality Assurance, and Manufacturing representatives to ensure alignment with defined procedures
- Managed and maintained the organization's Document Control System, ensuring proper organization, accuracy, and security of both physical and electronic records
- Controlled document numbering, filing, sorting, distribution, and retrieval of technical and departmental records in a timely, accurate, and compliant manner
- Effectively communicated food safety objectives, policies, procedures, and updates across all organizational levels to strengthen compliance and awareness
- Investigated food safety and quality non-conformances, implemented corrective and preventive actions (CAPA), and monitored effectiveness to prevent recurrence
- Collaborated with cross-functional teams to drive continuous improvement initiatives, operational efficiency, and a culture of quality and food safety excellence
Research and Development Specialist - Gan V Business Support Services Inc. (Julies Bakeshop Group of Companies) - C. Padilla Duljo Fatima Cebu City
(2016-02 - 2017-11)
Detail-oriented Research and Development with strong experience in new product development, product reformulation, and end-to-end commercialization within the food manufacturing industry. Skilled in technical research, raw material sourcing, and ingredient functionality evaluation to support product innovation and improvement aligned with customer and market requirements. Experienced in product formulation and reformulation, sensory evaluation, and ensuring product compliance with quality and R&D standards.
Proficient in product costing coordination, shelf-life testing (accelerated and real-time), and nutritional analysis submissions in collaboration with third-party laboratories, contributing to successful product launches and regulatory compliance.
- Conceptualized and developed innovative new bakery product ideas, integrating new ingredients, technologies, and market trends to support product development initiatives
- Reformulated and improved existing products to enhance quality, taste, cost efficiency, and compliance with product specifications
- Developed customized products for institutional accounts based on specific client requirements and technical specifications
- Conducted sensory evaluation and panel testing to assess product quality, consumer acceptability, and consistency
- Performed product costing and margin analysis for new and existing products, recommending formulation adjustments to optimize cost and profitability
- Executed pilot testing of new and improved products across selected bakeshop branches to validate performance and scalability
- Coordinated with suppliers to source new raw materials and identify alternative ingredients for product improvement and substitution
- Organized and facilitated training sessions and seminars for Bakeshop Production Technicians across all branches to ensure proper product implementation and standardization
- Conducted product presentations and technical briefings for management, marketing teams, and executive leadership, including the CEO
- Develop and document product formulations, procedures, specifications, manuals, and product profiles to ensure accuracy, consistency, and the protection of intellectual property
- Conducted competitor analysis and market surveys to support product innovation and strategic development decisions
Senior Research and Development - Miesto International Foods Corporation (Formerly Shemberg Mktg. Corp and Beverages Division) - J.P Rizal St. Basak Mandaue City 6014, Cebu
(2014-06 - 2016-02)
Results-driven Research and Development with strong experience in leading product innovation, formulation development, and cross-functional coordination within a food manufacturing environment. Skilled in overseeing end-to-end R&D operations while ensuring compliance with company policies, quality standards, and food safety requirements.
- Oversee daily operations of the Research and Development team, ensuring full compliance with company policies, quality standards, and food safety requirements
- Plan, prioritize, and schedule R&D projects and activities to meet product development timelines and business objectives
- Design, implement, and continuously improve the Research and Development system to support innovation and operational efficiency
- Review, validate, and analyze technical data and reports related to ingredient testing, monitoring, troubleshooting, and QA activities to ensure accuracy and reliability
- Evaluate and recommend newly approved ingredients for use across relevant departments to support product innovation and improvement
- Coordinate closely with internal departments and external suppliers regarding ingredient testing results, quality assessments, and QA-related activities
- Assess and recommend new and improved products aligned with business and operational requirements
- Develop clear action plans and technical reports for issues identified during pilot testing, ensuring timely communication with management, and suppliers
- Facilitate cross-functional collaboration to ensure alignment between R&D, Quality Assurance, Production, Marketing, and Supply Chain teams
- Conduct technical training, lectures, and hands-on workshops on product handling, GMP, and manufacturing procedures for production personnel's
- Provide expert technical support during R&D training programs and product implementation activities
- Support Production pilot runs, and on-site technical assistance to ensure successful product deployment and operational consistency
- Contribute to continuous improvement initiatives through experimentation, process validation, and quality enhancement projects
Junior Research and Development - Miesto International Foods Corporation (Formerly Shemberg Mktg. Corp and Beverages Division) - J.P Rizal St. Basak Mandaue City 6014, Cebu
(2014-06 - 2016-02)
Detail-oriented Research and Development with hands-on experience in new product development, product reformulation, and end-to-end commercialization within a food manufacturing environment. Skilled in conducting technical research, sourcing raw materials, and evaluating ingredient functionality to support innovation and product improvement aligned with customer and market requirements. ability to formulate and reformulate products, conduct sensory evaluations, and ensure product approval through quality and R&D standards. Experienced in managing product costing coordination, shelf-life testing (accelerated and actual), and nutritional analysis submissions in collaboration with third-party laboratories.
- Conducted technical research by reviewing articles, literature, and market trends to support new product development and innovation initiatives
- Sourced and evaluated raw materials for new product development, ensuring suitability for formulation, quality standards, and cost efficiency
- Coordinated closely with the Purchasing Department for timely procurement of required raw materials to support R&D projects and production trials
- Developed and reformulated food products in accordance with customer specifications, quality standards, and regulatory requirements
- Performed sensory evaluation and product testing to assess quality, consistency, and consumer acceptability for R&D and QC approval
- Prepared and submitted product formulations for costing analysis in coordination with the Accounting Department to support pricing and profitability decisions
- Collaborated with the Maintenance Department to ensure proper machine adjustments and process readiness for new product production trials
- Conducted pilot and production trial runs for new and reformulated products to validate process feasibility and product performance
- Executed accelerated and real-time shelf-life testing to evaluate product stability, quality retention, and safety over time
- Performed periodic sensory evaluations throughout shelf-life testing based on established sampling plans and quality standards
- Coordinated submission of product samples to third-party laboratories for nutritional analysis and technical documentation when required
- Presented and communicated approved formulations and product updates to cooks, operators, and production teams, especially during new product launches or process changes
- Evaluated alternative and new raw materials, providing recommendations for approval or rejection based on quality, functionality, and cost
- Provide expert technical support during R&D training programs and product implementation activities
- Support Production pilot runs, and on-site technical assistance to ensure successful product deployment and operational consistency
- Contribute to continuous improvement initiatives through experimentation, process validation, and quality enhancement projects
- Supported cross-functional coordination with the Senior Researcher to align project workloads, timelines, and R&D priorities
- Ensured all developed and reformulated products complied with internal quality standards, customer requirements, and food safety regulations
Quality Laboratory Analyst - Vermedes Inc. - Biasong Talisay City, Cebu
(2006-10 - 2007-07)
Detail-oriented Laboratory and Quality Control professional with strong experience in analyzing raw materials, in-process materials, and finished food products to ensure compliance with quality, safety, and regulatory standards. Skilled in performing physical, chemical, microbiological, and sensory evaluations to support product quality assurance and consistency.
- Collected and analyzed raw materials, in-process materials, and finished products to ensure compliance with quality and safety standards
- Performed laboratory testing, including physical, chemical, and microbiological analyses, to verify product quality and regulatory compliance
- Operated, calibrated, and maintained laboratory instruments and equipment to ensure accuracy, reliability, and consistency of test results
- Evaluated incoming raw materials and provided data-driven recommendations for acceptance or rejection based on established specifications
- Conducted sensory evaluations of finished products to assess quality, consistency, and consumer acceptability
- Coordinated submission of product samples to third-party laboratories for microbiological, physicochemical, and nutritional analysis when required
- Ensured strict compliance with Good Manufacturing Practices (GMP), ISO standards, and Food and Drug Administration regulations, as well as internal SOPs and external quality requirements
- Maintained accuracy and integrity of all laboratory activities in accordance with regulatory and company quality standards
- Prepared and issued Certificates of Analysis (COA) for raw materials and finished products to support quality documentation and release processes
- Collaborated closely with Production, QA, R&D, and other departments to resolve testing issues and support quality-related decision-making
- Participated in investigations, root cause analysis, and implementation of Corrective and Preventive Actions (CAPA) to address non-conformances and improve processes
- Supported continuous improvement initiatives to enhance laboratory efficiency, product quality, and food safety compliance
