Rose Ann Jurada
Compassionate and detailed-oriented Nursing graduate with strong experience in customer service and patient relations
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About
Compassionate and detailed-oriented Nursing graduate with strong experience in customer service and patient relations. Skilled in communication, conflict resolution, administrative support, and providing excellent care. Able to multitask, manage records, and deliver high-quality service in fast-paced environments. Seeking a role where I can combine my healthcare background and customer service to support clients effectively.
Experience
CALL CENTER AGENT - CONCENTRIX - BRIDGETOWNE EXXA TOWER, C5 EULOGIO RODRIGUEZ JR. AVE., QC
Helping customers with bookings, changes, and travel concerns.
- Booking & Reservations
- Cancellations and Refunds
- Customet Support
- Modifications
CLINTS SERVICES CLERK - VOX CINEMAS MAJID AL FUTTAIM CINEMAS LLC - P.O BOX 3625 DEIRA, DUBAI-UAE
Responsible for assisting customers with inquiries, processing requests, and providing accurate information. Ensures smooth transactions by maintaining records, coordinating with different departments, and delivering friendly, efficient service.
ADMITTING CLERK - THE MEDICAL CITY - ORTIGAS AVE., PASIG CITY
Welcoming patients, gathering information, and completing admission forms to ensure a smooth and accurate registration process.
INFORMATION / RECEPTIONIST - MANILA EAST MEDICAL CENTER - MANILA EAST ROAD BGY. DOLORES, TAYTAY RIZAL
Provides friendly assistance at the reception area, handles front-desk duties by answering calls, manages inquiries and ensures guests and clients receive clear and helpful information.
Education
Bachelor of Science - Nursing - La Consolacion College Manila (2003 - 2007)
