Rosillon Abigail
Electronics Engineering graduate and App/Cloud Support Analyst
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About
Electronics Engineering graduate and App/Cloud Support Analyst with hands-on experience in application monitoring, SQL, and Unix-based systems. Former working student (2022-2024) with strong time management and teamwork skills.
Experience
App/Cloud Support Analyst - Accenture Inc - Hybrid
(2025-12-01)
App/Cloud Support Associated - Accenture Inc - Hybrid
(2024-10-14 - 2025-11-30)
- Amadeus Navitaire - Project
- Monitor and handle recurring abends and alerts and monitor tickets within SLA
- Build skills in basic SQL and unix commands to support
- ensure no missed deliverables/outages
Solar Proposal Designer - SolutionCX - San Pedro, Laguna
(2024-04-01 - 2024-09-07)
- Create 3D models of residential properties using Nearmap in Aurora Solar Software to design customized solar panel systems.
- Determine expected energy production based on the household's energy consumption.
Advisor I - Blended Support - Concentrix - Alabang, Muntinlupa
(2022-11-16 - 2024-01-31)
- Customer Service Representative
- Initially assigned to a retail account for only a month, then was reallocated and assigned to a telco account where I stayed for a year.
Education
Bachelor of Science - Electronics Engineering - Polytechnic University of the Philippines - Sta. Mesa, Manila (2022 - 2024)
Diploma - Electronics Engineering - Polytechnic University of the Philippines - Sta. Mesa, Manila (2019 - 2022)
Information Technology - Senior High School - STI COLLEGE - Carmona, Cavite (2017 - 2019)
