Rosillon Abigail

Electronics Engineering graduate and App/Cloud Support Analyst with hands-on experience in application monitoring, SQL, and Unix-based systems. Former working student (2022-2024) with strong time management and teamwork skills.

App/Cloud Support Analyst - Accenture Inc - Hybrid

(2025-12-01)

App/Cloud Support Associated - Accenture Inc - Hybrid

(2024-10-14 - 2025-11-30)

• Amadeus Navitaire - Project
• Monitor and handle recurring abends and alerts and monitor tickets within SLA
• Build skills in basic SQL and unix commands to support
• ensure no missed deliverables/outages

Solar Proposal Designer - SolutionCX - San Pedro, Laguna

(2024-04-01 - 2024-09-07)

• Create 3D models of residential properties using Nearmap in Aurora Solar Software to design customized solar panel systems.
• Determine expected energy production based on the household's energy consumption.

Advisor I - Blended Support - Concentrix - Alabang, Muntinlupa

(2022-11-16 - 2024-01-31)

• Customer Service Representative
• Initially assigned to a retail account for only a month, then was reallocated and assigned to a telco account where I stayed for a year.

Bachelor of Science - Electronics Engineering - Polytechnic University of the Philippines - Sta. Mesa, Manila (2022 - 2024)

Diploma - Electronics Engineering - Polytechnic University of the Philippines - Sta. Mesa, Manila (2019 - 2022)

Information Technology - Senior High School - STI COLLEGE - Carmona, Cavite (2017 - 2019)