Ryan Capilitan

Computer Science graduate with hands-on experience in IT support, PC assembly, networking, embedded systems, and web development. Uses AI-assisted development tools responsibly for research, debugging, documentation, and workflow improvement, while independently validating outputs before implementation.

Relevant coursework: Data Structures & Algorithms, Network Security, Web Development, Database Management Systems, and Operating Systems.

Technical Support Intern - Ascenders Business Solutions (ABS)

• Diagnosed and resolved workstation hardware and software issues to minimize downtime and maintain reliable performance.
• Assisted with LAN/Wi-Fi setup, configuration, routine maintenance, and office connectivity troubleshooting.
• Prepared new-hire workstations by installing operating systems and preconfiguring essential software, reducing setup time.
• Assisted other employee's on hardware and software issues.
• Monitored ticket's

IT Assistant | Working Student - Asian Institute of Computer Studies (AICS)

(2022 - 2025)

Supported the school's day-to-day IT operations while completing my studies as a working student, gaining 3 years of hands-on IT experience.

• Provided day-to-day IT support to students, faculty, and staff by assisting with computer hardware, software, and technical issues.
• Diagnosed and troubleshot desktop and workstation problems and performed basic maintenance and configuration.
• Assisted with software installation, operating system setup, and troubleshooting LAN/Wi-Fi connectivity issues.

Bachelor of Science - Computer Science - Asian Institute of Computer Studies (AICS) (2022 - 2026)