S Dequinio
Application Analyst
Talent
Quezon CityMember since September 9, 2026
Microsoft OfficeTeamworkOrganizationCommunicationFlexibility
·
Hire this person
Send a job offer directly to this candidate
Microsoft OfficeTeamworkOrganizationCommunicationFlexibility
About
To use my skills and ability in best possible way for achieving the company's goal and to handle challenging task.
Experience
Application Analyst at Eclaro Business Solutions, Inc. (2020-09 – 2020-12)
- Analyze and summarize customer issues in order to prepare appropriate solutions/clarifications to respond to customers.
- Deliver prompt and professional solutions for customer inquiries via email and onlinechat.
- Respond to customer inquiries by directing them to websites,FAQs,appropriate personnel,etc. when needed.
- Analyze customer issues so as to develop tools and processes to increase customer satisfaction.
Trust & Safety New Associate at Accenture Inc. (2021-06 – 2025-03)
- Understand Client Policies and Guidelines.
- Review user reports regarding website content.
- Make decisions according to the defined Policies and Procedures.
- Identify improvement opportunities in work flow and suggest solutions.
- Interface effectively with other internal and Client teams.
Education
Bachelor of Science in Computer Science – St. John Technological College of the Philippines (2016 – 2020)
Bachelor of Science in Information Technology – FEU- INSTITUTE OF TECHNOLOGY (2015 – 2016)
– Novaliches High School (2011 – 2015)
– San Agustin Elementary School (2005 – 2011)
Skills
Application Analyst
