Travel Officer - Almosafer Air Company
(2016-12 - 2024-06)
- work directly with customers to help plan their trips, making travel arrangements such as booking flights and hotel accommodations and providing clients with helpful travel information. They may operate as freelance consultants or as part of an agency. Apart from dealing with clients, Travel Consultants will often work with and frequently speak to airlines, hotels, and Tour Operators.
Ticketing Officer - Triple A Travel( Limcon Travel)
(2012-09 - 2016-10)
This person is your first human contact with the airlines before boarding a flight. This position in the airline industry can be considered entry level with an emphasis on previous customer service experience. Most importantly, airlines often experience bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights.
The agent must be able to advise travelers of bad news about canceled flights, diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.
- Conduct in person/phone sales using Pacioln ticketing software.
- Organize and distribute "will-call" tickets.
- Describe venue layouts and seating locations.
- Call customers to advise of event changes and/or cancellations; as may periodically be required.
- Respond to customer inquiries with accurate up-to-date information.
- Provide superior customer service.
- Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication
- Strong customer service skills with the ability to resolve customer conflicts, should they arise.
Service Crew - Al-kawthar Restaurant
(2011-12 - 2012-06)
- A crew member will be expected to provide customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas. Food Preparation and cooking the wide variety of food we offer involves using a broad range of equipment and tools. They need to produce orders to a consistently high standard and understand that quality control is vital. Cleanliness and Hygiene requires thorough training in order to maintain our high stand
Computer Operator - Venus Broaster Internet Cafe
(2009-12 - 2011-11)
- Monitors and controls computers and peripheral equipment according to operating instructions. Selects and loads input and output units with materials such as tapes, forms or paper for operating runs. Scanning documents, and sending it through email and receiving email and printout.
Data Encoder - Department Of Justice Parole And Probation
(2004-04 - 2006-05)
- Operates keyboard or other data entry device to enter data into computer or onto magnetic tape or disk for subsequent entry: Enters alphabetic, numeric, or symbolic data from source documents into computer, using data entry device, such as keyboard or optical scanner, and following format displayed on screen. Compares data entered with source documents, or re-enters data in verification format on screen to detect errors. Deletes incorrectly entered data, and re-enters correct data. May compile,
