Salonga, Leugdlane
Passionate hospitality professional with front office experience
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About
Passionate hospitality professional with front office experience and a strong commitment to providing exceptional guest service. Seeking to contribute excellent communication, attention to detail, and a positive attitude to create memorable guest experiences in a reputable hotel.
Experience
Front Office Associate - Sequoia Hotel, Quezon City - Quezon City
(2025-07 - 2026-03)
- Manage guest check-ins, check-outs, and reservations for local and international guests.
- Handle guest inquiries, concerns, and special requests with professionalism.
- Coordinate with housekeeping and other departments to ensure smooth operations.
- Maintain accurate guest records, billing, and reports with attention to detail.
Ramp Agent - Philippine Airport Ground Support Solutions, Inc.
(2025-03 - 2025-05)
On-the-Job Training
- Record flight details and timings for departures, including touchdown, boarding, and off-block.
- Coordinated closely with Passenger Service Agents (PSA) and aircraft engineers to ensure smooth aircraft turnaround.
- Liaise with the pilot to communicate zero fuel weight and block fuel details
Travel Agent - The Pilgrims' Center by Executive Resources
(2023-08 - 2023-10)
On-the-Job Training
- Assisted customers with inquiries and travel-related concerns.
- Entered passenger details, including passport information, into databases.
- Prepared travel kits and assisted in creating tour packages for a smooth journey.
Education
Bachelor of Science - Tourism Management - Polytechnic University of the Philippines (2021 - 2025)
Secondary - Accountancy, Business and Management - Vedasto R. Santiago High School (2015 - 2021)
Primary - Cuayan Bugtong Elementary School (2009 - 2015)

