Rochelle Noronha

Detail-oriented admin and hospitality professional with 10+ years across office management, hotel front desk, and aviation. Delivers accurate, high-quality work while keeping operations running smoothly.

Office Admin - R.P Palattao Construction Inc

(2023-03)

• Manage daily office operations including data entry, filing, scheduling, and correspondence with consistent accuracy
• Coordinate executive diaries and meeting logistics, ensuring smooth day-to-day administrative flow
• Maintain organised records and documentation systems to support operational efficiency

Front Office Receptionist - Dubai International Hotel - Dubai

(2015-01-10 - 2017-12-10)

• Delivered exceptional front desk service to international guests, resolving complaints swiftly to protect satisfaction scores
• Administered reservations, cancellations, and billing across multiple channels with precise recordkeeping using OPERA
• Maintained a welcoming, professional reception environment while communicating rates and promotions clearly to guests

Director's Office Staff - Air Link International Aviation College

(2011-10-13 - 2012-03-08)

• Supported director's office with scheduling, filing, data entry, light accounting, and meeting minutes
• Evaluated professor performance and compiled summaries for senior review
• Handled customer inquiries and correspondence professionally across multiple communication channels

Cabin Crew - Air Link International Aviation College

(2011-10-13 - 2012-03-08)

• Delivered in-flight passenger safety briefings, boarding support, and customer assistance for aviation training programmes

Instructor - Air Link International Aviation College

(2011-10-13 - 2012-03-08)

• Supported lesson planning, prepared learning materials, and distributed assignments for aviation training courses

Bachelor of Science - Tourism - Air Link International Aviation College (2008 - 2011)