Salonga, Leugdlane

Passionate hospitality professional with front office experience and a strong commitment to providing exceptional guest service. Seeking to contribute excellent communication, attention to detail, and a positive attitude to create memorable guest experiences in a reputable hotel.

Front Office Associate - Sequoia Hotel, Quezon City - Quezon City

(2025-07 - 2026-03)

• Manage guest check-ins, check-outs, and reservations for local and international guests.
• Handle guest inquiries, concerns, and special requests with professionalism.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Maintain accurate guest records, billing, and reports with attention to detail.

Ramp Agent - Philippine Airport Ground Support Solutions, Inc.

(2025-03 - 2025-05)

On-the-Job Training

• Record flight details and timings for departures, including touchdown, boarding, and off-block.
• Coordinated closely with Passenger Service Agents (PSA) and aircraft engineers to ensure smooth aircraft turnaround.
• Liaise with the pilot to communicate zero fuel weight and block fuel details

Travel Agent - The Pilgrims' Center by Executive Resources

(2023-08 - 2023-10)

On-the-Job Training

• Assisted customers with inquiries and travel-related concerns.
• Entered passenger details, including passport information, into databases.
• Prepared travel kits and assisted in creating tour packages for a smooth journey.

Bachelor of Science - Tourism Management - Polytechnic University of the Philippines (2021 - 2025)

Secondary - Accountancy, Business and Management - Vedasto R. Santiago High School (2015 - 2021)

Primary - Cuayan Bugtong Elementary School (2009 - 2015)