Samantha Gamban

Detail-oriented professional with 7+ years of experience in client relationship management, administrative support, sales coordination, and hospitality operations. Skilled in CRM management, lead generation, scheduling, order processing, and client communication across fast-paced environments. Experienced with Shopify, Calendly, and CRM system, with a strong ability to support remote teams and executives efficiently.

Seeking a Virtual Assistant role to leverage strong organizational, communication, and multitasking skills.

Corporate Sales Executive at Oevaali Art Shop (2025-11 – 2026-04)

• Managed corporate client communications, inquiries, proposals, and end-to-end order processing
• Maintained CRM records and ensured accurate tracking of client interactions and sales activities
• Processed Shopify payments and generated secure payment links for clients
• Coordinated deliveries, invoicing, and post-sales follow-ups to ensure client satisfaction
• Built and maintained strong client relationships through consistent communication

Receptionist & Accounting Assistant at Blue Tribe Diving Center (2024-03 – 2025-03)

• Managed front desk operations, bookings, scheduling, and guest communications
• Handled email inquiries and coordinated daily dive and activity schedules
• Processed invoices, payments, and performed daily sales reconciliation
• Assisted in preparing financial reports and maintaining accurate operational records
• Monitored guest feedback and compiled reviews (email and TripAdvisor) for service improvement

Junior Sales Executive at Fantasy Pvt. Ltd. (2022-05 – 2024-01)

• Handled client inquiries, lead generation, and order processing
• Maintained strong client relationships through consistent follow-ups
• Coordinated deliveries and ensured timely fulfillment of orders
• Updated client records and sales activities

Appointment Setter at Virtual Assistant (2021-10 – 2021-10)

Freelance

• Generated leads through outreach and online research
• Conducted outbound calls to qualify prospects and present services
• Scheduled appointments using Calendly with accurate calendar management
• Maintained lead tracking logs and follow-up communications

Key Account Executive at Prima Natura Food Int'l. Inc. (2021-02 – 2022-01)

• Managed key accounts, sales targets, and client negotiations
• Handled purchase orders, forecasting, and delivery coordination
• Reported sales performance and competitor analysis

Unit Manager at Emperador Distillers, Inc. (2018-05 – 2020-11)

• Executed sales strategies and met monthly targets
• Managed promotions, budgets, and store visits
• Built relationships with retail partners

Office Staff at Henann Crystal Sands Boracay Resort (Manila Office) (2017-07 – 2018-04)

• Provided administrative support including data entry, filing, and document management
• Prepared and issued contracts based on management instructions
• Managed requests for payment and petty cash liquidation records
• Handled phone and front desk inquiries professionally

Bachelor of Science in Tourism Management – San Sebastian College – Recoletos de Manila (2013-06 – 2017-03)