Samerah Abo

Motivated and adaptable professional transitioning into a new career path

Makati City, Southern Manila DistrictMember since March 3, 2026

Customer Service skillsCashier and handling paymentsAdministrative / Office skillsBasic Microsoft WordMicrosoft ExcelMicrosoft PowerPointConcierge Booking /Front Desk skillsParking Booth agent

About

Motivated and adaptable professional transitioning into a new career path, bringing strong experience in customer service, cashier operations, team leadership, multitasking, and office clerical support. Committed to delivering excellent service, maintaining accuracy, and contributing to a productive and positive work environment. Seeking an opportunity where I can apply my transferable skills, learn new competencies, and grow within a dynamic organization.

Experience

Airport Booth Coordinator (Project Based) - Enable Group SME - Pasay, Metro Manila, Philippines

(2025-08 - 2025-12)

Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work Environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.

Cashier/Counter Cashier/Team Leader, Sales Operations - Zero O'Clock Cafe - Cotabato City

(2023-10 - 2025-01)

Processed customer transactions efficiently at point of sale, ensuring accuracy and prompt service.
Maintained organized promotional merchandise displays to enhance customer engagement and sales.
Collaborated with team members to optimize workflow and improve service delivery.
Assisted in inventory control by monitoring stock levels and identifying discrepancies.
Trained new cashiers on cash handling procedures and point of sale operations.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Private Tutor Abroad - Kingdom of Saudi Arabia - Saudi Arabia

(2019-08 - 2023-05)

O.F.W

Developed personalized lesson plans to meet diverse student needs and learning styles.
Facilitated engaging tutoring sessions that encouraged active participation and critical thinking.
Adapted instructional materials to enhance understanding of complex concepts for students.

Cashier - Puregold Price Club Inc - Taguig City

(2017-01 - 2018-10)

Sales Operation Area

Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash handling procedures to ensure financial integrity.
Assisted in inventory control by restocking shelves and organizing merchandise.
Collaborated with team members to enhance customer service experiences.
Facilitated smooth customer flow during peak hours to minimize wait times.

Accounting Clerk - Consignment - Super Shopping Market Inc. - Pasay, Metro Manila, Philippines

(2016-05 - 2016-10)

Account Payable Team

Processed customer payments accurately and promptly, ensuring timely updates to financial records.
Created and maintained detailed spreadsheets for tracking consignment inventory and financial transactions.
Collaborated with team members to streamline invoice processing workflows, reducing turnaround time.
Supported preparation of financial reports by gathering and organizing necessary documentation.

Office Clerk Intern - Adsia Logistics - Pasig, Metro Manila, Philippines

(2012-11 - 2012-12)

Inventory Management Group

Assisted in data entry and maintenance tasks, ensuring accuracy in records and documentation.
Organized and maintained filing systems, improving retrieval efficiency for office documents.
Conducted routine office maintenance checks, ensuring a clean and organized workspace.