Sean Velarde

Catalog & Supplier Onboarding Specialist with 8+ years experience in SaaS and marketplace operations. Proven track record in managing product catalogs, onboarding suppliers, and improving data accuracy across PIM systems. Skilled in Microsoft Excel, Zendesk, and data management, with strong experience supporting US, UK, and EU clients. Known for delivering fast, accurate results in high-volume environments.

Catalog Specialist - Workwize

(2025-05 - 2026-04)

• Manage and update catalogs for clients (similar to amazon)
• Source products from different suppliers
• Create products manually to be added to PIM
• Do ADHOC tasks such as, but not limited to, creating bulk products to be added to PIM
• Answer queries of clients through Zendesk in a timely manner

Supplier Onboarding Manager (Catalog Manager UK) - Proactis UK

(2021-05 - 2025-05)

• Manage and update catalogs for clients (similar to amazon)
• Provide monthly reports
• Acquire new catalogs for customers to use
• Main contact for any concerns regarding the marketplace
• Update database of supplier list
• Proficient use of Microsoft excel

International Customer Support (UK) - Proactis UK

(2018-01 - 2021-01)

• Managed customer inquiries in a timely and efficient manner, utilizing multiple channels including phone and email.

Bachelor of Science - Nursing - Southville International School and Colleges (2009-01 - 2013-01)