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Shane Mina

Shane Mina

Graduated from Ateneo de Naga University with a degree of Bachelor of Science in Entrepreneurship, Specialized Track in Tourism. Equipped with a strong foundation in sales, marketing, business operations, and strategic planning. Through my cademic background and hands-on experiences from my diverse kind of work, I developed skills in customer engagement, market analysis, business development, and creating strategic solutions that drive growth. I am passionate about building strong client relatio

Talent
Naga, Camarines SurMember since July 9, 2026
Encoding and Clerical TaskCustomer Service and Guest HandlingBeverage PreparationSales and Upselling TechniquesCommunication and Interpersonal SkillsMarketing and Sales PromotionAdaptability and MultitaskingInventory Monitoring and Stock ReplenishmentOperations ManagementStore operation
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Encoding and Clerical TaskCustomer Service and Guest HandlingBeverage PreparationSales and Upselling TechniquesCommunication and Interpersonal Skills

About

To obtain a challenging entry-level position where I can apply my customer service, communication, interpersonal, and sales skills in a dynamic environment, while gaining valuable experience and contributing to the organization's growth and success.

Experience

Barista at Cloud Coffee Shop (2026 – Present)

  • Worked as a Barista and Kitchen Staff at Cloud Coffee Shop, where I greeted guests warmly, took orders accurately, and assisted customers by answering menu-related questions and providing recommendations.
  • I prepared and served food and beverages while ensuring quality and order accuracy, and supported basic food preparation and cooking in the kitchen.
  • I maintained the cleanliness of the work area, cleared and reset tables efficiently, and coordinated with kitchen staff to ensure smooth service flow.
  • I also handled opening and closing store procedures, managed daily sales transactions and reports, and monitored inventory levels, including stock requests and replenishment.

Co-Owner/Sales and Operation at BeanCo Avenue (2025 – 2026 IGP)

  • At BeanCo Avenue, I served as a Co-owner, handling both sales and operations. I was one of the member that are responsible for preparing our products, managing sales, and promoting the business through social media platforms.
  • We're also actively participated i trade fairs, where I engaged with customers, marketed our products, and contributed to increasing overall sales and brand awareness.

Student Assistant at Consuelo Chito Madrigal Foundation (2023 – 2026)

  • Assist with filing and organizing documents. Encode data or update records in the office system. Help manage and distribute forms or official papers. Support staff in routine office tasks, errands, or clerical duties

Sales Promoter at Outfit Check Shop (2023 – 2024)

  • Greeted customers warmly and assisted them in selecting clothing, shoes, and accessories based on their needs and preferences. Promoted new arrivals and best-selling items while providing accurate product information to enhance the customer experience. Handled customer inquiries and concerns in a polite and professional manner, and maintained merchandise displays by monitoring and restocking items while working toward achieving sales targets.

Server at Coko Cafe (2022 – 2023)

  • Greeted guests warmly upon arrival and took orders accurately while answering menu-related questions and providing recommendations. Served food and beverages while ensuring all orders were correct and met quality standards. Cleared and reset tables efficiently to prepare for the next guest and communicated effectively with kitchen staff to maintain a smooth service flow.

SEFE Summer Job Intern at Metro Peso (2022 – 2023)

  • PhilHealth - 1st Assigned Office (June-July 2022)
  • Naga City Treasurer's Office - 2nd Assigned Office (June-July 2023)
  • Assist with filing and organizing documents. Encode data or update records in the office system. Help manage and distribute forms or official papers. Support staff in routine office tasks, errands, or clerical duties

Education

Bachelor of Science in Entrepreneurship Specialized Track on Tourism – Ateneo de Naga University (2022 – 2026)

Senior High School in Accountancy, Business and Management – Camarines Sur National High School (2020 – 2022)

Junior High School in Special Program in Technical-Vocational Education - Food Processing – Camarines Sur National High School (2016 – 2020)

Skills

marketingbusiness operationsI developed skills in customer engagementmarket analysisbusiness development

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