Sunshine Villacorta
Tourism Management Graduate | Customer Service | Hospitality | Front Office
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About
BS Tourism Management graduate with 600 hours of on-the-job training and hands-on exposure in hotel housekeeping, front desk operations, food and beverage service, tour guiding assistance, and customer service. Strong communication, guest relations, teamwork, problem-solving, and organizational skills. Adaptable and eager to contribute to a professional hospitality, tourism, or customer service environment.
Experience
On-the-Job Trainee - Boatyard Travel Services / Aziza Paradise Hotel / HUE Hotels & Resorts - Puerto Princesa, Palawan
(2025-02-20 - 2025-05-20)
- Assisted with daily hospitality and tourism-related operations.
- Provided customer service and assisted guests with their needs and inquiries.
- Gained practical exposure to front desk, housekeeping, and food and beverage operations.
- Assisted with tour-related activities and guest coordination.
- Maintained professionalism when interacting with guests, coworkers, and supervisors.
- Worked effectively with team members to support daily operations.
- Adapted to different workplace responsibilities and service situations.
Education
Bachelor of Science - Tourism Management - Nueva Ecija University of Science and Technology (2022 - 2026)
General Academic Strand (GAS) - Senior High - Talugtug National High School (2020 - 2022)
Junior High School - Talugtug National High School (2016 - 2020)
