Lassie Zarate

Experienced hospitality and customer service professional with a strong background in Front Desk operations, guest relations, reservations, billing, and food service. Skilled in customer support, cash handling, and daily operations while maintaining high service standards. Seeking for career advancement where I can contribute my experience and leadership abilities to organizational success.

Production Operator - Sumi North-Philippines Wiring Systems Corporation SNPW

(2026-04 - 2026-07)

• Responsible for assembling and inspecting wiring products, operating production equipment, performing quality checks, and ensuring that production targets were achieved while maintaining high quality standards.

Front Desk Receptionist - One Alo Hotel and Resort

(2024-05 - 2025-12)

• Provided exceptional customer service by assisting guests, managing reservations, and coordinating front office operation.

Front Desk Receptionist - Padel Arena - Muscat, Oman

(2022-06 - 2023-02)

• Managed front desk operations including billing and bookings. Coordinated tournaments and ensured cleanliness of padel courts.

Customer Service Assistant - Tawoos Industrial Services Company LLC - Muscat, Oman

(2015-01 - 2022-05)

• Provided excellent customer service in a 5 star hotel and resort as a bartender, waitress, and cashier, supported new restaurant openings, and delivered patient meal services in a hospital setting.

Service Crew - Jollibee Foods Corporation - Magic Mall Urdaneta City

(2013-02 - 2013-08)

• Prepared and served food according to company standards while delivering fast, friendly and efficient customer service.

Bachelors Degree - Marketing Management - AMA University (2022)

Bachelors Degree - Nursing - AMA Computer College (2025)