Suzanne Veridiano

E-commerce operator with 10+ years running the full back end of small retail and food-service businesses — supplier coordination, inventory management, purchase orders, invoice checking, and shipping logistics — largely independently and with incomplete information. Comfortable identifying what's gone wrong, deciding what to do about it, and following through without hand-holding.

Owner / Operator at Kikay Belle Closet (2023-01 – Present)

• Run end-to-end operations for an online clothing store across Shopee, Facebook, and TikTok, including listings, fulfillment, customer support, and marketing
• Coordinate shipping and delivery with local couriers (Lalamove, Flash Express, J&T), tracking inbound and outbound orders and following up directly when shipments are delayed or incorrect
• Review supplier and courier charges against orders placed, catching pricing errors and mismatched quantities before they become losses
• Manage purchase ordering and restocking decisions based on sell-through, adjusting order size and timing without needing outside direction
• Grew the store from 0 to 3,000+ followers by planning and running Meta Ads campaigns; also work as a TikTok affiliate for product promotion

Franchisee Owner at Chapes Keto Cakes (2021-01 – 2023-12)

• Owned inventory decisions for the franchise — set reorder points, tracked stock across sales channels, and adjusted supply based on demand
• Served as the main point of contact with suppliers, resolving delivery timing issues and stock discrepancies directly
• Managed staff, promotions, and day-to-day operations, prioritizing tasks independently across a small team
• Built brand visibility through partnerships with food vloggers and managed the business's social media presence

Distributor at Chapes Keto Cakes (2019-01 – 2021-12)

• Sold products through the Grab app and Facebook Marketplace, managing orders and customer communication directly
• Recognized as a three-time Top Distributor for consistent sales performance

Owner / Manager at Zeyn Accessories (2012-01 – 2014-12)

• Managed retail and online sales operations, including customer service and daily business operations
• Pioneered influencer-style collaborations before they were common practice, personally reaching out to artists on Instagram and structuring product-for-promotion exchanges to grow brand visibility

Bachelor of Science in Information Technology – AMA Computer University (2008-01 – 2011-12)