Tabigne, Michelle H.

BS Information Technology fresh graduate with internship experience in technical support and enduser assistance within a hospital environment. Assisted doctors and hospital staff with system, device, and network-related concerns, including basic troubleshooting and user support. Also experienced in data encoding and technical documentation. Willing to learn, adaptable, and eager to build a career in the BPO industry

Technical Support at Massive Integrated Tech Solution Inc.

• Provided technical support to doctors and hospital staff regarding system and device-related concerns.
• Assisted in managing user access and creating accounts for newly assigned doctors.
• Resolved computer connectivity and network-related issues such as Wi-Fi disconnections.
• Encoded and managed patient-related data within the hospital database system.
• Created and maintained technical documentation and reports for system concerns and resolutions.

Bachelor of Science in Information Technology – Bestlink College of The Philippines (2022 – 2026)

Senior High School in Humanities and Social Science – Eclaro Academy (2020 – 2022)

– Batasan Hills National High School