Troy Cualquiera

Results-oriented BS Information Technology graduate and certified Networking Specialist with hands-on experience in technical support, system maintenance, troubleshooting, and on-site installations. Eager to contribute technical knowledge, problem-solving skills, and a strong work ethic to a dynamic organization while continuously expanding expertise in emerging technologies.

IT On-the-Job Trainee at Agile Techfrontier Corporation

IT Support & Operations

• Provided field technical support and traveled to various client sites for on-site software installations and system setups.
• Diagnosed and resolved hardware issues involving desktop computers, laptops, printers, and peripheral devices.
• Configured computer systems and assisted in maintaining optimal workstation performance.
• Assisted in maintaining IT asset inventories and organizing maintenance records.
• Performed software installations, updates, and routine system maintenance for company workstations.
• Supported clients by explaining technical concerns and recommending suitable IT solutions.

Bachelor of Science in Information Technology – University of Perpetual Help System Laguna (2021-01 – 2025-12)

Senior High School in STEM Strand – University of Perpetual Help System Laguna (2019-01 – 2021-12)