Therese Leornas

Front Desk Administration— Manage front desk operations for 50+ students and 26+ teachers, serving as the primary point of contact for scheduling, enrollment, and general inquiries Financial Administration — Process payment transactions for tuition and local fees, issue official receipts, and maintain accurate financial records in the system Scheduling and Operations Coordination — Coordinate daily class schedules and resolve timetable conflicts to maintain efficient teacher and classroom utilization

Receptionist and Administrative Staff

(2025-08)

• Front Desk Administration— Manage front desk operations for 50+ students and 26+ teachers, serving as the primary point of contact for scheduling, enrollment, and general inquiries
• Financial Administration — Process payment transactions for tuition and local fees, issue official receipts, and maintain accurate financial records in the system
• Scheduling and Operations Coordination — Coordinate daily class schedules and resolve timetable conflicts to maintain efficient teacher and classroom utilization
• Inventory and Academic Resource Management — Assign books and instructional materials to students based on course level and program requirements
• HR and Staff Coordination — Communicate with teachers regarding sick leave and absences and arrange substitute classes to ensure continuity of instruction during emergencies
• Employee Relations and Documentation — Follow up on resignation letters and related administrative requirements to support accurate personnel records and smooth staff transitions
• Onboarding and Orientation — Assist in conducting orientation sessions for newly hired teachers in collaboration with colleagues to facilitate effective onboarding
• Library Support — Assist in library operations by conducting book inventory counts, performing basic classification of materials based on macro skills, and updating inventory records
• Student ID Issuance— Created and issued student identification cards using the organization's standardized ID template, ensuring accuracy and timely distribution.
• Online Class Voucher Distribution— Prepared and distributed complimentary online class vouchers to eligible students as part of enrollment promotions and student service initiatives.

ESL TUTOR

(2024-06 - 2025-08)

• English Language Instruction — Deliver one-on-one and group English lessons to international students aged 5 and above across beginner to advanced proficiency levels
• Student Assessment and Feedback — Assess student performance and provide feedback to improve grammar, pronunciation, vocabulary, and fluency
• Differentiated Instruction / Cross-Cultural Teaching — Adapt teaching methods to accommodate diverse learning styles and cultural backgrounds
• Classroom Management and Student Engagement — Foster engaging classroom environments that promote confidence and active participation in English communication

Bachelor of Arts in Foreign Language - Korean Language - West Visayas State University (2024-06)

Korean Language Immersion - Pusan National University, Online (2023-05)

Accounting, Business, and Management - Iloilo National High School, Academic Track (2020-03)