Tiffany Tan
Mandarin bilingual professional with experience in shared services, HR and procurement support, customer operations, and cross-functional stakeholder management
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About
Experienced translator in global HR operations, cross-cultural customer care, and end-to-end business management. Demonstrates exceptional proficiency in delivering front-line corporate support. With a strong background in marketing and e-commerce.
Experience
Global Services Associate–Mandarin at Johnson & Johnson (2024-01 – Present)
- Provided front-line corporate support through calls, chats and web cases
- Manage HR and procurement inquiries for Mandarin-speaking employees
- Guided employees with leave requests, benefits enrollment, time off inquiries, regional policies, and other related tasks
Mandarin Marketing Assistant at Mooneen Technology (2022-01 – 2024-12)
- Translated daily written and oral works
- Accomplished daily task assigned by the supervisor
- Ensured junior's final works are delivered timely and accurately
- Translated informative copies of document
- Interpreted dialogues from English to Chinese
- Assisted the organization with the translation for memorandums
- Experienced as live chat support
Freelance Translator (2018-01 – 2024-12)
- Translated informative copies of document
- Interpreted dialogues from English to Chinese
- Assisted the organization with the translation for memorandums
Online Platform Seller (2019-01 – 2024-12)
- Managed all facets of business operations
- Delivered excfellent service to clients
- Implemented effective marketing strategies
Intern at Holly's (2020-01 – 2020-12)
- Conducted competitive analysis on local dairy concepts
- Performed research on external analysis of milk and dairy bar concept
- Identified target market and recommended alternative course of actions
Education
Bachelor of Science in Interdisciplinary Business Studies – De La Salle University
