Tiffany Tan

Experienced translator in global HR operations, cross-cultural customer care, and end-to-end business management. Demonstrates exceptional proficiency in delivering front-line corporate support. With a strong background in marketing and e-commerce.

Global Services Associate–Mandarin at Johnson & Johnson (2024-01 – Present)

• Provided front-line corporate support through calls, chats and web cases
• Manage HR and procurement inquiries for Mandarin-speaking employees
• Guided employees with leave requests, benefits enrollment, time off inquiries, regional policies, and other related tasks

Mandarin Marketing Assistant at Mooneen Technology (2022-01 – 2024-12)

• Translated daily written and oral works
• Accomplished daily task assigned by the supervisor
• Ensured junior's final works are delivered timely and accurately
• Translated informative copies of document
• Interpreted dialogues from English to Chinese
• Assisted the organization with the translation for memorandums
• Experienced as live chat support

Freelance Translator (2018-01 – 2024-12)

• Translated informative copies of document
• Interpreted dialogues from English to Chinese
• Assisted the organization with the translation for memorandums

Online Platform Seller (2019-01 – 2024-12)

• Managed all facets of business operations
• Delivered excfellent service to clients
• Implemented effective marketing strategies

Intern at Holly's (2020-01 – 2020-12)

• Conducted competitive analysis on local dairy concepts
• Performed research on external analysis of milk and dairy bar concept
• Identified target market and recommended alternative course of actions

Bachelor of Science in Interdisciplinary Business Studies – De La Salle University