Marketing Professional - TOYOTA SHAW- ORTIGAS
(2000-04 - 2000-08)
Products Carried: Cars and after sales services
- Answers question and advises customer in selection of vehicles.
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Explain features and advantages of vehicle to promote sale.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Communications Assistant - INTERORIENT MARITIME ENT, INC
(2000-08 - 2001-04)
- Administrative Works
- One who process all telephone transactions (inbound and outbound), email correspondence, chat sessions, fax or written correspondence related to the principal's requirement and inquiries.
- Support and provide superior service via phones, e-mails and faxes as a receiver and caller. Use questioning and listening skills that support effective telephone communication. Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Counter /Cashier Head - EVER SHOPPERS, INC.
(2001-08 - 2002-09)
- Assigned in monitoring the operations of designated/ assigned POS terminal modules. Ensures the smooth flow of transactions and POS security control measures. Directly supervises the opening and closing of tills
- Authorizes and handles deletes and voiding transactions
- Handles Cash Refund Replenishment for counters and cashier under area of responsibility based on a schedule and/ or as required.
Special Projects / Site Coordinator - CATHAY LAND, INC
(2003-08 - 2006-07)
Product Carried: Owner, Developer and Contractor of High end housing projects
- Engages in telephone, mail, fax and email communication for exhibits and special events Such as Regular and Grand Open Houses, Inaugurations, Golf Tournaments, and Seminars
- Processes request order to suppliers, contractors, and special projects
- Leads staff to accomplish assigned exhibit projects and activities
- Coordinate, plan, develop, design procedure and evaluate exhibit booths and displays
Bank Coordinator - CATHAY LAND, INC.
(2006-08 - 2011-05)
Product Carried: Home Loans
- Responsible for a developer's primary concern, which is to make money by encouraging clients with in-house financing account to shift into bank financing on loans
- Assist clients who intends to apply their home loans thru bank financing
- Responsible for all the information, collateral documents and data processing services the bank requires
- Coordinate the flow of work from one bank department or branch to another
Marketing Assistant 2 - CHINA BANKING CORPORATION
(2011-06 - 2013-10)
Product Carried: Consumer Banking: Home Loans
- Assist and implement much of company's marketing strategies. Develops different elements beneficial for the company's growth.
- Accountable for developing and managing strong customer relationships in assigned accounts.
- Assists clients for housing loan applications up to approval and loan documents signing
Sales Executive - INKOTE PHILIPPINES, INC.
(2014-11 - 2017-08)
Products Carried: Ink/Coating for Packaging printed in Paper and Plastic (Food-Grade)
- Provide excellent customer service to ensure customer satisfaction.
- To work hand-in-hand with Sales Team in expanding the consumption and customer awareness by focusing on market activation and effective promotion implementation, intensive brand building and cross merchandising
- To conceptualize on business building promotions to attract higher retail value to the customers
- Analyze and resolve client queries in accurate and timely manner.
- Maintain positive working relationship with clients for business growth
- Develop effective business presentations according to client's needs.
- Perform and analyze regular assessment of product movement, competitive activities, business opportunities, price movements, and trade performances and makes informed decisions that are deemed advantageous for brand building, sustained market penetration, and business growth.
- Review and manage payment, collection and invoicing.
- Organize account meetings and provide agendas and meeting notes.
- Ensure that the Volume and Accounts Receivable Targets set by the company will be achieved for the key accounts and achieve 100% distribution of all products assigned in my area.
Technical Support Representative - Samsung US, Concentrix Philippines
(2024-03 - 2024-08)
- Answers question and advises customer concerning technical issues in mobile devices.
- Attend meetings, seminars and programs to learn about new products and services, learn new skills.
- Explain features and advantages of Samsung Devices
Credit and Collection Associate - Energy Australia, WNS Global Services, Phils.
(2024-08 - 2025-04)
- Answers customer concern about payment, billing and complains
- Attend meetings, seminars and programs to learn about new products and services, learn new skills.
- Assist customer processing payments, refunds and request for discounts.
