Van Wally Velasco
I am a highly motivated professional with more than 8 years as a rank-and-file employee, from being a mechanic to a supervisorial staff, to which I gained 7 solid years of experience handling and managing a team. I am very organized, have strict attention to details, target-oriented, very trainable, and always seeking improvement.
Hire this person
Send a job offer directly to this candidate
About
I am a highly motivated professional with more than 8 years as a rank-and-file employee, from being a mechanic to a supervisorial staff in a BPO/Corporate company, to which I gained 7 solid years of experience handling and managing a team. I am very organized, have strict attention to details, target-oriented, very trainable, and always seeking improvement.
Experience
Senior Retail Investment Specialist at San Jose El Patron Holding Corporation (2025-06 – 2025-11)
Senior-level investment role focused on retail investment management and portfolio analysis
- Market research and analysis
- Execution of orders for short-term and long-term investments
- Portfolio management
- Daily and Monthly portfolio investment reports
Team Manager at The Scale Experts, Inc. (2019-01 – 2024-07)
Leadership role managing team operations, performance, and client relationships
- Provide daily direction, assistance, communication, agent evaluations, processes, improvements, statistics and coaching
- Managing shift schedules, account movements and transitions
- Update the team and implement policies given by both our company and the client
- Touch-base with the client's team for updates, site issues, and verification
- Consistent communication to all team members
Content Moderator at The Scale Experts, Inc. (2018-03 – 2019-01)
Content moderation and technical support role
- Moderate and filter site and app contents
- Support technical queries from users through email
- Touch-based with the client's team for updates, site issues and verification
Content Moderator at Virtual Knowledge Workers, Inc. (2017-04 – 2018-03)
Content moderation and user support role
- Moderate and filter site and app contents
- Support technical queries from users through email
- Touch-based with the client's team for updates, site issues and verification
Web Researcher / Appraiser at Cybersoft Content Services Inc. (2015-04 – 2017-03)
Research and appraisal role with focus on accuracy and quota management
- Search items given by the system and give the exact or closest match as possible
- Ensures accuracy and daily quota are achieved
Sales and Service Advisor at FixStop Auto Service Inc. (2013-03 – 2014-09)
Customer-facing sales and service advisory role in automotive service industry
- Politely receives customer concerns and inquiries both phone and personal approach
- Accurately gives customers the information and estimates related to their concern
- Closing the sale by explaining all the jobs we have to do, parts that need to provide and the expenses that need to be shouldered
- Giving the GO signal to the parts department on the parts we need to provide
- Releasing job order forms for the operation department
- Monitors all the on-going jobs and always keeps in touch with the customer
- Perform quality check, carefully arrange the billings and do after-sales support
- Giving support to the accounting department by encoding and filing daily sales, accounts receivable, work in-process, and for collection monitoring
Team Leader at XTI Shell Fuel Station (2012-05 – 2013-02)
Leadership role managing fuel station operations, staff, and inventory management
- Lead all team members/staff regarding Shell Global Standards
- Handle training for all staff (cashiers, crew & utility)
- Manage inventories (Cash Deposits, Wetstock, Lubes, Grocery store deliveries, Returns and Sales) on a daily basis
- Summarize weekly and monthly wetstock analysis, fuel purchases, lubes sales, and purchases, grocery sales/returns/stocks
- Monitors/Handles Fleet and In-house clients on their payables and other concerns
- Assuring all necessary reports are done on or before the deadline
- Placing orders, monitoring stocks and maintenance supplies
- Reports to the corporate office daily fuel prices, volumes & competitor prices
- Assures customer satisfaction and safe operating procedures
- Provides solutions on staff, customer and station related concerns
- Protects the staff, station property as well as our customers
Service Technician/Mechanic at West Orient Corporation (2006-05 – 2007-10)
Automotive service and mechanical repair role
- Review and analyze the job order
- Identify the wide range of tools and equipment needed from the job order
- Ensures the job to finish on time as per customers' requests or as per job orders target date and time
- Ensures the quality of the job
- Observes cleanliness of the workplace
- After-sales support for the customers
Service Technician/Mechanic at XoomAutogaz Inc. (2007-10 – 2009-03)
Automotive service and mechanical repair role
Service Technician/Mechanic at Econogas Technologies Inc. (2009-05 – 2009-09)
Automotive service and mechanical repair role
Education
Vocational Diploma in Automotive Mechanic – Lorraine Computer and Technical School (2002 – 2004)
High School – National College of Business and Arts Cubao (1998 – 2001)
High School – Manila Central University (1997 – 1997)
Elementary – Holy Angels Montessori School (1991)
