Vanessa Cinco

Detail-oriented Administrative and Secretary professional with experience in office support, front desk operations, documentation management, cash handling, sales encoding, and inventory monitoring. Experienced in handling phone calls, customer inquiries, daily cash remittance, and maintaining accurate sales and operational records.

Former

Supervisor with nearly three years of leadership experience overseeing daily operations, staff coordination, and customer service standards. Brings a total of nine years of cashiering and retail experience, demonstrating strong accuracy, customer service, organization, and multitasking skills in fast-paced environments.

Office Secretary - REGASCO

(2026-03 - 2026-09)

• Handled cash collections and daily cash remittance, ensuring accuracy and proper documentation.
• Encoded daily sales transactions and maintained accurate sales records.
• Answered and handled incoming phone calls and responded to customer inquiries.
• Assisted in inventory monitoring and counting of LPG cylinders, crates, and valves.
• Witnessed the weighing of LPG tanks/cylinders at the platform to ensure accurate weight recording.
• Prepared and maintained daily operational reports and documents.

Admin Assistant - Double J Trading and Refregeration Services

(2025-06 - 2026-02)

• Assisted management with day-to-day clerical and administrative duties
• Maintained accurate records and databases using MS Word, Excel, and email systems
• Processed forms, requests, and internal documentation
• Coordinated with different departments to support workflow efficiency
• Performed other administrative tasks as assigned to meet operational needs

Retail Associate/Cashier Supervisor - Iconic Fashion Inc.

(2019-08 - 2025-06)

• Assisted customers with purchases, inquiries, and complaints, ensuring a positive shopping experience.
• Managed cash handling, sales reports, and transaction accuracy.
• Performed administrative tasks such as filing, inventory checks, and monthly reporting.
• Supported management with training new staff and handling daily store operations.
• Consistently met sales goals and contributed to revenue growth.
• Handled customer inquiries via phone, email, and chat, providing accurate information and solutions.
• Processed refunds, exchanges, and special requests in line with company policies.
• Maintained high customer satisfaction ratings through professional service.

Cashier Supermarket - Sanford Marketing Corp.

(2019-02 - 2019-07)

• Delivered excellent customer service by assisting shoppers, answering inquiries, and ensuring smooth checkout experience.
• Handled daily cash, card, and digital transactions with accuracy and efficiency.
• Maintained merchandise displays, assisted with stock replenishment, and supported inventory counts.
• Recognized as a consistent target achiever for meeting and surpassing monthly sales and service goals.

Cashier Department Store - Landmark City Super

(2017-05 - 2017-10)

• Delivered excellent customer service by assisting shoppers, answering inquiries, and ensuring smooth checkout experience.
• Handled daily cash, card, and digital transactions with accuracy and efficiency.
• Maintained merchandise displays, assisted with stock replenishment, and supported inventory counts.
• Recognized as a consistent target achiever for meeting and surpassing monthly sales and service goals.

Kitchen Staff - Gold Queen Foods Corp.

(2016-07 - 2016-12)

• Prepared ingredients for daily menu items.
• Assisted with food preparation, cooking, and plating.
• Cleaned and maintained kitchen equipment and work areas.
• Stocked and organized inventory of food and supplies.
• Followed food safety and sanitation guidelines.
• Collaborated with team members to ensure efficient kitchen operations.

Cashier - Manook Pinoy Peyborits

(2013-02 - 2013-08)

• Operated cash register and processed customer transactions in a fast-paced environment.
• Handled customer inquiries and resolved issues promptly and efficiently.
• Maintained cleanliness and organization of cashier station and dining area.
• Prepared and served food items to customers according to company standards.
• Demonstrated strong communication skills and positive attitude while interacting with customers.

Hospitality, Hotel and Restaurant Services - Access Computer and Technical Colleges (2009 - 2011)