Warren Tahum

Results-driven IT professional with 10+ years of experience in technical support, system administration, and enterprise IT operations. Recently promoted to IT Lead Specialist, with proven ability to manage infrastructure, lead IT initiatives, and support business-critical systems. Strong expertise in Microsoft 365, Azure/Entra ID, Intune, networking, and IT security. Known for improving system reliability, automating processes, and delivering high-quality support across global teams.

IT Lead Specialist - Levera Solutions (Link Wealth Adviser Support Corp) - Angeles

(2026-06)

• Lead day-to-day IT operations ensuring system reliability and uptime
• Manage network, hardware, software, and telephony systems
• Oversee helpdesk operations and ensure timely issue resolution
• Lead developers and IT initiatives for system improvements and automation
• Implement IT security, compliance, and data protection standards
• Manage IT projects, vendors, and asset lifecycle

IT & Data Officer - Levera Solutions

(2023-05 - 2026-05)

• Administer Microsoft 365, Exchange, SharePoint, Teams, and Entra ID environments
• Manage Intune devices, policies, and endpoint security
• Handle user onboarding/offboarding, licensing, and access control
• Maintain network systems (LAN, WAN, VPN) and monitor infrastructure
• Provide technical support to internal users and external clients

IT Assistant Supervisor - Eagle Sky Technology Amusement & Gaming

(2016-09 - 2022-07)

• Managed Active Directory, user policies, and system access
• Performed hardware and network troubleshooting across company systems
• Supported servers, CCTV, gaming systems, and enterprise devices
• Monitored network performance using tools (Cacti, RRDTools)
• Supervised workflow and trained new IT staff

Bachelors - Information Technology - Systems Plus College Foundation (2016-06)