Wendy Atchuela
Finance Analyst
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About
Experienced finance and collections professional with a strong background in account management, reconciliation, and financial reporting. Skilled in client communication, problem-solving, and stakeholder engagement, ensuring efficient operations and accurate financial processes. Adept at leveraging MS Office tools and data analysis to support organizational goals.
Well-suited for roles requiring meticulous attention to detail and effective financial coordination Logistics and Finance Operations professional with experience in logistics, reconciliation, cash management, reporting, and account coordination. Experienced in Shopee Xpress hub operations, COD reconciliation, remittance monitoring, and discrepancy resolution. Detail-oriented, analytical, and skilled in Excel, problem-solving, and cross-functional coordination.
Experience
Finance Analyst - SPX Philippines Inc. | Shopee Xpress Inc. Philippines - Mandaluyong City
(2023-03)
- Manage support payments and reconciliation of end-of-day reports from multiple hubs to ensure financial accuracy.
- Support COD reconciliation and assist in resolving billing issues to optimize cash flow and reduce discrepancies.
- Coordinate with operations teams to improve financial processes and reporting efficiency.
- Prepare detailed reports on collection activities and cash flow analysis for management review.
- Assist in supporting payments and supporting cash flow management activities.
- Collaborate with cross-functional teams to streamline financial operations and improve report accuracy.
- Review and reconcile daily and weekly remittance reports from hubs versus data (e.g., FMS, internal tracker.
- Monitor outstanding remittances and escalate delays or discrepancies.
- Generate monthly remittance status report for Finance and Operations leadership
- Prepare Month end Report
Hub Coordinator - Operation - Shopee Xpress Inc. Philippines - Santiago City
(2022-09 - 2023-03)
- Oversee daily hub operations, ensuring smooth and efficient functioning.
- Ensure adherence to established procedures, policies, and regulations.
- Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
- Drive continuous improvement in key performance indicators (KPIs) for the hub.
- Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
- Assist the Customer Support team with call-outs to resolve customer escalations.
- Coordinate with agency coordinators to manage and support agency teams.
- Handle additional tasks related to overall hub operations as needed.
COD Reconciliation & Support - Shopee Xpress Inc. Philippines - Santiago City
(2021-08 - 2022-09)
- Participated in regular financial meetings to identify and implement process improvements.
- Ensured cash handling accuracy and completeness, supporting cash reconciliation processes.
- Reconciled end-of-day reports and summarized remittance data for financial accuracy.
- Processed payments and refunds to maintain client trust and financial integrity.
- Resolved billing issues and maintained client account records for accurate financial tracking.
- Prepared and presented reports on collection activities and payment progress to management.
Assistant Cashier - Daan Hari Motors Corporation - San Mateo
(2017-09 - 2021-08)
- Performed cash handling and deposit activities supporting financial operations.
- Monitored and updated loan account records, ensuring data accuracy and compliance.
- Prepared internal and external reports related to financial transactions.
- Ensured accurate documentation for financial audits and reporting.
Marketing Assistant - Daan Hari Motors Corporation - San Mateo
(2012-10 - 2017-09)
- Generated quality motorcycle loans supporting revenue growth and client acquisition.
- Conducted initial interviews and verified client documentation supporting credit analysis.
- Supported market analysis and client engagement to enhance sales strategies.
- Maintained client records and supported financial documentation for loan processing.
Teacher Adviser - St. Bade Academy - San Mateo
(2011-06 - 2012-07)
- Developed learning strategies and student engagement techniques to enhance educational outcomes.
- Supported curriculum implementation and student performance tracking.
Liaison Officer - AF Manuel Construction - San Mateo
(2011-02 - 2011-04)
- Prepared daily and monthly reports supporting project management and client communication.
- Maintained client relationships and supported bidding documentation for contracting processes.
Education
Bachelor of Science in Secondary Education - Major in Garments Technology - Isabela State University (San Mateo Campus) (2010)
Salinungan National High School (2005)
