Willem Marcel De Real

Detail-oriented Virtual Assistant with over 3 years of experience in data management, admin support,

and process coordination. Skilled in handling product data, maintaining records, resolving technical issues, and supporting customer operations. Comfortable with remote tools, automation workflows,

and cross-functional collaboration. Organized, tech-savvy, and dependable in fast-paced environments.

Employee & Labor Relations Specialist

TL Mabuhay Driving Lessons Academy Inc. | February 2025 – August 2025

• Drafted and managed contracts and internal documentation with precision and compliance
• Coordinated schedules and streamlined onboarding processes for new hires.
• Spearheaded automation initiatives to reduce manual workload and improve operational flow.
• Maintained structured data systems for easy access and tracking of performance reports.

Administrative Staff

Social Entrepreneurship Technology and Business Institute | July 2024 - February 2025

• Managed executive calendars and coordinated cross-team communications
• Implemented digital filing systems and optimized task delegation using collaboration tools.
• Created structured reports and presentations from raw data, supporting strategic decisions.
• Supported marketing efforts by organizing branded materials and internal content.

Freelance Writer

Appen Connect | September 2022 - July 2023

• Produced SEO-driven articles and transcribed multimedia content with accuracy.
• Conducted market research and transformed insights into client-ready reports.
• Edited and proofread content to maintain clarity and consistency across platforms.

Loan Consultant

Asialink Finance Corporation | April 2022 – August 2023

• Maintained lead data in CRM and followed up through email and SMS.
• Scheduled client calls and tracked appointments to keep workflows on time.
• Coordinated digital marketing materials and supported campaign updates.
• Handled documentation with a focus on data accuracy and fast processing.

Customer Sales Representative

Green Energy Solar | March 2021 – April 2022

• Tracked customer interactions and sales status using CRM tools.
• Scheduled consultations and followed up on inquiries with professionalism and care.
• Scheduled consultations and resolved client issues through clear communication.
• Worked with marketing to ensure consistency across online content.
• Monitored inquiries and kept records updated to support fast resolution.

EDUCATION

College Graduate

Bachelor of Science in Psychology

UM Tagum College | 2020 - 2024