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Detail-oriented and dedicated professional with a strong background in technical support and administrative operations. Combines academic excellence with practical experience in customer troubleshooting, office coordination, and records management. Proven ability to communicate effectively, solve problems efficiently, and manage daily responsibilities with high accuracy and attention to detail.

Technical Email Support Engineer - Awesome CX by Transcom

(2025-01 - 2026-01)

• Specializes in technical troubleshooting, customer support, issue resolution, and software assistance.
• Deals with problem-solving, communication, documentation, and organizational skills through handling technical concerns.
• Ensures accurate documentation, timely issue resolution, and effective coordination to maintain high-quality customer support.

Administrative Assistant - Manulife Philippines

(2024-01 - 2024-08)

• Provides administrative support through records management, document preparation, and office coordination.
• Handles data entry, filing, scheduling, and correspondence while maintaining accuracy and confidentiality.
• Demonstrates strong organizational, communication, and multitasking skills in managing daily administrative tasks.

BSBA - Marketing Management - Christian Colleges of Southeast Asia (2021-01 - 2025-01)

Technical, Vocational, and Livelihood Track - Philippine Women's College of Davao (2019-01 - 2021-01)