Yzabelle Anito

I am a friendly, hardworking, and reliable professional with experience in customer support and administrative tasks. I know how to handle difficult situations calmly, turn tough calls or chats into positive experiences, and keep high customer satisfaction ratings. Whether working as a Customer Service Representative or Virtual Assistant, I adapt quickly to new tools and processes.

From answering inquiries and solving problems to managing calendars, emails, and daily tasks, my goal is to deliver excellent service and keep things running smoothly.

CSR SEASONAL - ResultsCX - LipaCity

(2021-11 - 2022-04)

• Provided clear, supportive communication to guide healthcare clients through stressful situations.

CSR SEASONAL - Teletech - LipaCity

(2022-05 - 2022-08)

• Provided clear, supportive communication to guide healthcare clients through stressful situations.

CSR/ColdCaller/Appointment setter Agent/Coach - TaskUs - BatangasCity

(2022-10 - 2024-01)

• HEALTHCARE INTERNATIONAL, worked with team members to solve complex client issues and ensure a great experience.

CSR/ColdCaller/Appointment setter SEASONAL - ResultsCX - LipaCity

(2024-04 - 2024-08)

• SALES Resolved client inquiries quickly while building long term loyalty and trust.

ESL Teacher - Talk915 - Home base

(2024-01 - 2025-01)

• Delivered fun, customized English lessons that kept students of all levels engaged.

ADMIN ASSISTANT

(2024-01 - 2026-01)

• Managed daily calendars, prioritized email inquiries, organized cloud files, and supported general operations to keep business workflows running smoothly.

OF Chatter - CRE8 Agency - Home base

(2026-02 - 2026-08)

• Maximized revenue and fan loyalty through fast, high-energy engagement and quick issue resolution.

Elementary - St. Bridget College Batangas (SBC) (2010 - 2016)

High School (7-9) - Manuel S. Enverga University Foundation (MSEUF) (2016 - 2019)

Grade (10-12) - Lucena National High School (2019 - 2022)