Zaina Lipae

Licensed Physical Therapist, bringing strong experience in patient coordination, clinical documentation, and administrative support. Skilled in managing schedules, handling patient communication, maintaining accurate records, and supporting healthcare teams in fast-paced environments. Detail-oriented, reliable, and committed to delivering efficient remote support.

Physical Therapy Staff - URESTORE Clinic - Cebu, Philippines

(2024-11 - 2026)

Clinical Responsibilities

• Develop and implement individualized physical therapy and rehabilitation programs based on patient assessments, clinical findings, and rehabilitation goals.
• Perform patient assessments and monitor progress to determine appropriate treatment interventions and modifications.
• Provide hands-on therapy, pain management interventions, therapeutic exercises, and rehabilitation treatments.
• Administer therapeutic modalities, including shockwave therapy, laser therapy, traction, and other appropriate interventions based on patient needs.
• Educate patients on injury prevention, proper rehabilitation techniques, and individualized home exercise programs.
• Monitor patient response to treatment and provide appropriate guidance throughout the rehabilitation process.
• Maintain accurate and up-to-date medical records, treatment notes, progress reports, and other clinical documentation.
• Coordinate with healthcare providers and clinic staff to support effective communication and continuity of patient care.
• Manage patient scheduling and appointment coordination, including scheduling, rescheduling, confirming, and organizing physical therapy appointments.
• Coordinate patient follow-ups and help ensure continuity of care throughout the rehabilitation process.
• Respond to patient inquiries and provide clear, professional information about appointments, treatment plans, follow-up requirements, and clinic procedures.
• Communicate with patients by phone and other communication channels regarding appointments, treatment schedules, follow-ups, and clinic procedures.
• Perform administrative and clerical duties to support daily clinic operations and maintain an organized workflow.
• Perform insurance-related administrative tasks, including contacting insurance providers to verify patient eligibility, coverage, benefits, and therapy-related requirements.
• Assist with insurance documentation and patient records, ensuring all required information is complete, accurate, and properly maintained.
• Coordinate with patients, healthcare providers, and clinic staff to facilitate efficient scheduling, communication, and administrative processes.
• Manage multiple patient schedules and administrative responsibilities while maintaining accuracy, confidentiality, professionalism, and efficiency.

Physical Therapy Volunteer - Cebu Orthopedic Institute - Cebu, Philippines

(2024-05 - 2024-07)

• Treated orthopedic conditions including fractures and degenerative disorders
• Designed therapy programs using strengthening and stretching techniques
• Utilized rehabilitation equipment such as shockwave and TENS devices
• Supported administrative tasks and maintained patient documentation
• Provided patient education and home exercise programs

Physical Therapy Volunteer - Cebu Velez General Hospital - Cebu, Philippines

(2023-07 - 2024-04)

• Evaluated and treated patients with neurological, musculoskeletal, and geriatric conditions
• Created individualized treatment plans using therapeutic exercises and manual therapy
• Maintained detailed patient progress reports and documentation
• Coordinated with healthcare teams for efficient patient care
• Educated patients to improve recovery and quality of life

Bachelor of Science - Physical Therapy - Felipe R. Verallo Foundation College (2021)