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Zp Gabo

Zp Gabo

Hotel Front Office

Talent
ManilaMember since July 29, 2026
Front Office OperationsReservation ManagementCheck-in & Check-out ProceduresConcierge & Guest AssistanceGuest Relations ManagementCustomer Experience ManagementGuest Complaint ResolutionCashiering & Billing Operations
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Front Office OperationsReservation ManagementCheck-in & Check-out ProceduresConcierge & Guest AssistanceGuest Relations Management

About

Professional Teacher with experience in education, retail, food service, and pharmacy operations. Skilled in communication, problem-solving, and delivering exceptional guest experiences in fast-paced environments. Adaptable, detail-oriented, and committed to providing warm, professional service while maintaining operational excellence.

Experience

Junior High School Teacher - Colegio San Agustin - Makati - Makati

(2025-06 - 2026-04)

A dedicated Junior High School teacher responsible for delivering competency based instruction in Practical Arts and Home Economics, integrating life skills, creativity, and values formation aligned with the K-12 curriculum.

  • Designed and implemented hands on, performance based learning activities in cookery, food preparation, and basic livelihood skills, directly supporting Practical Arts 7 curriculum standards.
  • Facilitated skill development in home management, nutrition, and entrepreneurship concepts for Home Economics 8, improving student engagement and practical application of lessons.
  • Led school based culinary demonstrations and student performance assessments (PETA), ensuring mastery of safety practices, proper procedures, and industry-aligned standards.

Pharmacy Assistant & Brand Ambassador (Watsons Dancer) - Watsons Personal Care Stores Phil. Inc. - Pasay City - Pasay City

(2023-12 - 2025-05)

A customer focused Pharmacy Assistant responsible for supporting daily pharmacy operations while also serving as a brand ambassador through in store promotional performances and marketing activities.

  • Assisted pharmacists in dispensing medications, inventory monitoring, and customer inquiries, ensuring accurate service and compliance with pharmacy standards.
  • Maintained organized stock levels and monitored product expiration dates, directly supporting efficient pharmacy operations and sales performance.
  • Performed as a "Watsons Dancer" during store events and promotional campaigns, increasing customer engagement, brand visibility, and overall store foot traffic.

Cashier & Sales Associate - 7-Eleven Store - Pasig Manila - 106 Shaw Blvd

(2022-02 - 2023-02)

A reliable front-line retail team member responsible for accurate cash handling, customer service, and maintaining efficient daily store operations in a fast-paced convenience store environment.

  • Processed cash, card, and digital transactions accurately, ensuring balanced cash drawers and smooth end-of-shift reconciliation.
  • Assisted customers with product inquiries and promotions, directly supporting sales targets and enhancing overall customer satisfaction.
  • Managed product stocking, inventory checks, and store cleanliness, maintaining organized shelves and ensuring compliance with company standards.

Cashier & Sales Associate - Jollibee - Sampaloc Manila - Savemore Magsaysay

(2020-03 - 2022-04)

A service-oriented team member responsible for delivering excellent customer experience, accurate cash handling, and efficient support of daily restaurant operations in a fast-paced fast-food environment.

  • Handled cash, card, and POS transactions accurately, ensuring balanced registers and compliance with company cash control policies.
  • Provided friendly and efficient customer service, taking orders, addressing concerns, and promoting menu items to support store sales targets.
  • Supported food preparation, cleanliness, and teamwork initiatives, maintaining food safety standards and contributing to smooth shift operations.

Cashier & Crew Member - McDonald's - Quezon City - Gateway Mall Aurora Blvd

(2018-04 - 2020-05)

A customer-focused team member responsible for delivering fast and accurate service, maintaining operational efficiency, and upholding quality and safety standards in a high-volume quick-service restaurant environment.

  • Processed POS transactions accurately and efficiently, ensuring proper cash handling, order accuracy, and balanced registers at the end of each shift.
  • Provided excellent customer service by taking orders, resolving concerns, and promoting value meals, directly supporting daily sales and customer satisfaction goals.
  • Maintained food safety, cleanliness, and teamwork standards, assisting in food preparation and station management to ensure smooth and compliant store operations.

Education

Bachelor of Technology and Livelihood Education (BTLEd) - Technology and Livelihood Education with Major in Home Economics - Eulogio Amang Rodriguez Institute of Science and Technology (2019 - 2023)

Technical-Vocational-Livelihood (TVL) - Beauty Care and Wellness - Eulogio Rodriguez Vocational High School

Skills

Hotel Front Office

Reviews