37 Robas Khan
Retail Store Manager
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About
Dermatology Technology graduate with hands-on clinical internship experience in non-invasive aesthetic procedures and patient-centered care, combined with proven retail management and entrepreneurial experience. Currently manages daily operations for a retail store and independently built and runs an online jewelry business, alongside two years of consultative sales experience. Adaptable and detail-oriented, with a track record of building client trust, resolving concerns effectively, and quickly mastering new systems and procedures.
Experience
Retail Store Manager
(2024-01)
- Oversee day-to-day store operations, including staff coordination, inventory control, and customer service standards.
- Manage stock ordering, pricing, and merchandising to support consistent sales performance.
- Handle customer relations and resolve escalated concerns to maintain a high standard of service.
Founder, Online Jewelry Store
(2024-01 - 2026-12)
- Launched and independently operate an online jewelry business, managing product sourcing, pricing, and marketing.
- Handle end-to-end order fulfillment and customer communication, building a fully functioning e-commerce operation from the ground up.
- Apply consultative sales and customer service skills to build repeat customers and maintain smooth daily operations.
Clinical Intern - The Aesthetic Hub
(2024-01 - 2025-12)
- Performed non-invasive aesthetic and dermatological procedures under supervision, maintaining strict safety and hygiene protocols throughout every patient interaction.
- Delivered patient-centered care in a fast-paced clinical environment, building client rapport and addressing concerns professionally.
- Supported the clinic's retail side alongside clinical duties, including client product recommendations and inventory/stock management.
Sales Person - Karachi Computers
(2021-01 - 2022-12)
- Sold computer hardware, software, and accessories to retail customers, identifying needs and recommending tailored tech solutions.
- Consistently met or exceeded monthly sales targets in a competitive retail environment.
- Resolved customer inquiries and product issues, contributing to strong customer satisfaction and repeat business.
Education
Bachelors - Dermatology Technology - The University of Lahore (2022-01 - 2026-12)
FSc - Forman Christian College University, Lahore (2019-01 - 2021-12)


