Aaqib Hameed

A highly organized and detail-oriented Administration and Operations professional with over nine years of international experience in the hospitality and healthcare sectors across Saudi Arabia, the UAE, and Pakistan. Proven track record in managing front desk operations, streamlining administrative processes, coordinating teams, and ensuring strict compliance with security and safety protocols. Skilled in utilizing modern software, maintaining accurate records, and delivering exceptional service.

A proactive problem-solver with a calm demeanor under pressure, now seeking to leverage my expertise in a dynamic administrative role in New Zealand.

ADMINISTRATOR & OPERATIONS COORDINATOR at Novotel Hotel (Sino Hydro Power China) (2022-01 – 2025-01)

• Managed comprehensive administrative tasks for a busy hotel, including scheduling staff shifts, preparing operational reports, and maintaining accurate records to ensure full compliance with company standards.
• Served as a key point of coordination between the front desk, housekeeping, maintenance, and guest services departments to ensure seamless operations.
• Handled sensitive guest and company data with discretion, resolving operational issues efficiently to maintain high service quality.
• Supported guest relations by facilitating communication and addressing inquiries, contributing to a positive guest experience.

HOSPITAL CONTROL ROOM OPERATOR (CCTV & SECURITY) at SKMC & Health Point Hospital (2017-01 – 2022-01)

• Monitored hospital security and safety systems, including CCTV cameras, to ensure the security of patients, staff, and visitors.
• Coordinated directly with emergency response teams and hospital staff during incidents, ensuring rapid and effective action.
• Maintained detailed logs and incident reports with a high degree of accuracy, supporting the hospital's safety protocols and administrative record-keeping.
• Assisted with general administrative tasks within the control room, demonstrating strong multitasking abilities in a high-pressure environment.

ADMINISTRATIVE ASSISTANT & DATA VERIFICATION OFFICER at Global Greens Pak (Pvt) Ltd & Graceland Housing / Concrete Solutions (Pvt) Ltd (2016-01 – 2017-01)

• Provided crucial administrative support, focusing on accurate data entry, creation of monthly data reports, and verification of information for two organizations.
• Managed and maintained organized filing systems for data and financial documents (receipts and expenses), ensuring easy retrieval and month-wise archiving.
• Supported accounting functions by assisting with financial reports, demonstrating a high level of diligence and punctuality in all tasks.

SECURITY GUARD & EMERGENCY RESPONDER at Pakistan Security Guard (2013-01 – 2015-01)

• Maintained safety and security at assigned posts, including employee checkpoints and parking areas, ensuring a secure environment.
• Took on additional responsibility for coordinating first aid and ambulance arrangements and ensuring the clear access of emergency exits and firefighting equipment was always maintained.
• Consistently performed duties with excellence, demonstrating reliability and a strong sense of responsibility.

Bachelor of Computer Science in Computer Science – University of the Punjab (2014-01)

Intermediate Certificate in Pre-Engineering – Board of Intermediate and Secondary Education (2012-01)