Abdul Faheem
ASSISTANT NETWORK MANAGER - AVP
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About
Experienced Network Engineer with 10+ years of banking network operations experience in WAN, SD-WAN, MPLS, VPN, routing & switching, branch connectivity, vendor management, ATM network support and network monitoring. Experienced in managing 330+ branch connectivity, coordinating ISPs, incident response and network optimization.
Experience
ASSISTANT NETWORK MANAGER - AVP - Sindh Bank Limited
(2015-04)
- Managing WAN connectivity, SD-WAN deployments, branch rollouts, ISP coordination, network monitoring, ATM connectivity, incident response, IPSec VPN, routing/switching support, network inventory and vendor management.
- Jan- 2025 AVP- II Assistant Network Manager
- Jan - 2021 OG-I Sr.Network Engineer
- Jan - 2018 OG-II Network Engineer
- April -2015 OG-III Officer
IT NETWORK / DESKTOP SUPPORT - Dubai Islamic Bank Pakistan Ltd (Fulkrum)
(2013-12 - 2015-04)
- All Branches & ATM Link Connectivity Monitoring phoenix and insight.
- All Branches ATM issues coordination with operation manager.
- Monitoring of ATMs, Online branches and ADC channels.
- Call logging NCR and win core.
- Project coordination with vendor.
- Data center and ups Monitoring
- ATM up and dawn timing work sheet daily basis.
- Coordination network team.
- Coordinate with different department and playing role as a middleware between them.
- FCC And ifelex support.
- Phoenix.(Junior level administration and troubleshooting).
- InSight. (Web bases ATM Monitoring and Report Generation Application)
- Data center Ups Monitoring.
- Complains Resolution of ATM Card, VISA Debit Cards with the help of reading ATM Transaction Logs.
- Maintenance of major banking software’s
- Troubleshooting ,first level support to Phone Banking, Internet Banking and ATM Card Problem
- EBPS (Electronic Bill Payment System
- Bill Payment System management and reporting.
- Regulatory Reporting of ADC channels to SBP.
IT Support Engineer - Samba Bank Ltd { BCI Services (Pvt) Ltd }
(2013-01 - 2013-04)
- All Branches & ATM Link Connectivity Monitoring
- Branches EOD issue related issue handling with Samba Riyadh(Saudi Arab)
- Vendor Coordination 24/7
- HP, RICOH & Canon Network & USB printer Installation, Configuration & Sharing on Network.
- Network Routers & Switches Installation, Configuration and Maintenance, manage all types of cabling.
- Installation & configuration of all types of devices (Printer/Scanner/IP Camera etc.)
- Software Installation, Configuration & Troubleshooting.
- Coordination with Vendor for system warranty and related issues.
- Handling Avaya IP phones configuration and troubleshooting.
- Manage all user System and Network Related complains.
- Helpdesk systems call logging.
- Trouble shooting CCTV camera related Problems
- Maintenance of major banking software’s
- Rosetta Installation & troubleshooting
Internship in Wireless Communication Department - Syscon Technologies, Karachi - Karachi
(2011-08 - 2011-09)
Education
Bachelor of technology - Telecommunication - Newport’s Institute of Communication & Economics (2010 - 2011)
Diploma of Associate Engineers (C.I.T) - Aligarh Institute of Technology, Sind Board of Technical Education (2009 - 2009)
Diploma in Hardware & Networking - College of Engineering & Technology, Karachi
