Abdul Rahman

Detail-oriented and results-driven professional with over 5 years of experience in business operations, accounts management, and client coordination. Proficient in financial reporting, payroll administration, and Excel-based data analysis. Strong interpersonal and organizational skills with a proven ability to enhance efficiency, maintain accuracy, and build lasting client relationships.

Business Operations & Accounts Manager at MSP Company (2025-01 – Present)

Staffing / Job Consultancy

• Oversee all daily business operations, including recruitment coordination, client management, and staff placement.
• Maintain databases of employees and clients, ensuring smooth hiring, onboarding, and documentation.
• Handle payroll, attendance records, and account reconciliation for assigned staff.
• Communicate with partner companies to understand staffing needs and deliver suitable candidates on time.
• Manage vendor and client relationships, ensuring long-term satisfaction and trust.
• Supervise team workflows, assign tasks, and ensure targets and deadlines are met.

Online Freelancer at Self-Employed (2023-01 – Present)

• Managed and optimized online gaming accounts for clients to enhance in-game performance and progress.
• Delivered reliable account management and performance-based services with a focus on quality and client satisfaction.
• Maintained client communication, handled payments, and ensured secure account handling.
• Built strong online relationships and repeat business through professionalism and timely delivery.
• Designed and developed custom Excel dashboards for clients to track sales, expenses, and performance metrics.
• Utilized advanced Excel functions (PivotTables, VLOOKUP, formulas, and charts) to analyze and visualize business data.
• Created automated reporting sheets to improve accuracy and reduce manual work.
• Delivered clear, professional dashboards that helped clients make better business decisions.
• Ensured clean data management, proper formatting, and user-friendly layouts for smooth usability.

Store & Accounts Manager at Fork n Knives Pizza Restaurant (2020-01 – 2023-12)

• Managed full accounting cycle, including bookkeeping, journal entries, and daily cash flow tracking.
• Prepared monthly Profit & Loss (P&L) and Cost of Goods Sold (CGS) reports for management review.
• Handled payroll processing, petty cash, vendor payables, and customer receivables.
• Ensured all financial transactions were properly recorded and compliant with company policies.
• Oversaw warehouse operations, inventory control, and supply chain on demand.
• Monitored stock levels, reduced wastage, and maintained accurate records through periodic audits.
• Coordinated with vendors for timely procurement and replenishment.
• Conducted internal audits of accounts and store records to ensure transparency and accuracy.
• Implemented process improvements that reduced financial discrepancies and improved operational reporting.

Intermediate – Govt. Willayat Hussain College (2018-01 – 2020-12)

Matriculation – BISE Multan (2016-01 – 2018-12)

Hafiz-e-Quran – Jamia Uloom-e-Islamia (2012-01 – 2016-12)