AbduL Samad

Dedicated and responsible professional with a strong work ethic and a willingness to learn. Adaptable, organized, and able to handle challenges with a positive approach. Looking forward to growing professionally and contributing to the success of the organization.

E-Mail Marketing - ESTIMATING SOLUTION - LAHORE

(2022-01 - 2024-12)

Email Marketing Specialist with hands-on experience in creating and managing email campaigns, building and managing email lists, writing engaging email content, and monitoring campaign performance. Familiar with audience targeting, email automation, and campaign optimization to improve engagement and conversions.

QA Specialist - VOXBRIDGE PVT LTD - LAHORE

(2025-01 - 2026-12)

Quality Assurance (QA) Specialist with experience in BPO sales operations, responsible for reviewing and auditing sales to identify errors, ensuring corrections are made, and preventing repeated mistakes. Skilled in maintaining high-quality sales standards, holding team members accountable for their performance, providing clear feedback and guidance, and ensuring every sale meets company policies, procedures, and quality requirements.

IT Manager - VOXBRIDGE PVT LTD - LAHORE

(2025-01 - 2026-12)

IT Manager with experience managing IT operations in a BPO environment, including server and firewall management, network administration, internet configuration and troubleshooting, dialing systems, and overall IT infrastructure. Skilled in resolving hardware and software issues, maintaining system reliability, and providing technical support to ensure smooth day-to-day operations.

MATRIC - Computer Science - BISE LAHORE (2018-01 - 2020-12)

ICS - Computer Science - PUNJAB COLLEGE (2020-01 - 2022-12)

BACHELOR - BSIT - RIC (2022-01 - 2024-12)