Ahmad Ghauri

Experienced professional with a background in both team leadership and client relationship management. Proven ability to lead teams effectively, drive performance, and meet organizational goals. As a Relationship Officer, developed strong interpersonal and communication skills, building lasting client connections and ensuring customer satisfaction. Known for adaptability, problem-solving, and a results-driven mindset. Specific industries (e.g., banking, sales, customer service)

Assistant Operational Manager - Digital Reality FZC - Dubai

(2022-01)

Spec/Stak by Pupil

• Manage daily operations and ensure alignment with business goals.
• Monitor operational processes and identify areas for improvement.
• Ensure compliance with company regulations and safety codes.
• Train, guide, and supervise employees to ensure they meet standards.

Relationship Officer - Mashreq Bank PSC - Dubai

(2019-01 - 2022-12)

Employee ID 82971

• Verifying customer details as per given instruction by central bank.
• Opening bank account.
• Give account details to customers.
• Manage and maintain customer database by using company provided software.
• Solve customer problems.
• Business growth.
• Client Satisfaction.

Team Leader - Fetchr Courier - Dubai

(2016-01 - 2019-12)

• Supervises daily delivery operations.
• Ensuring timely and efficient delivery.
• Managing team performance.
• Maintaining service standards.
• Solving customer problems via using email and on phone call.

Bachelor of Science - B.Sc - Bahauddin Zakariya University (2013-01 - 2015-12)