Ahmad Usama

UX Designer with 4+ years of experience and an HCI background, designing intuitive experiences for complex, high-stakes systems in fintech and government—domains where accuracy, compliance, and user trust are as critical as they are in healthcare. Grounds design strategy in user research, Design Thinking, and Service Design, and turns insights into interactive prototypes, clear information architecture, and scalable design systems. Facilitates cross-functional workshops and partners with business, engineering, and delivery teams in Agile environments to translate business objectives into user-centered solutions.

Uses AI tools like Claude, ChatGPT, and Cursor across research, ideation, prototyping, and design-system management to explore more ideas and validate them faster.

UX Designer at Tkxel (2026-06 – Present)

• Designed a sentiment analysis framework for Canvs, introducing chart controls and net sentiment scoring that present complex audience data in a clearer, more actionable way.
• Built an end-to-end design system for Proofdive, an AI-native platform, standardizing components and tokens so design and engineering ship consistent interfaces.
• Ran heuristic UX audits and turned findings into live, clickable proof-of-concept redesigns—built with AI-assisted coding—used in client pitches to demonstrate new interaction and visual directions.

Senior UX Designer at Adalfi – a Techlogix company (2025-01 – 2026-06)

• Designed end-to-end mobile experiences for an AI-powered digital lending platform serving multiple banks, covering salary advances, personal loans, and credit cards.
• Designed fast, low-friction interaction flows that helped reduce loan processing time to under 60 seconds.
• Built and maintained a scalable Figma design system, raising visual consistency across products and streamlining design-to-development handoff.
• Embedded AI tools into the design workflow for research synthesis, UX writing, rapid prototyping, and design-system upkeep.

UX Designer at Techlogix (2022-08 – 2024-12)

• Led a process redesign for SECP that improved service efficiency by 25% for thousands of monthly users.
• Mapped and simplified complex internal workflows across multiple departments, cutting processing time by 40%.
• Facilitated design thinking workshops with SECP, Ernst & Young (EY), and Techlogix stakeholders to align teams, generate ideas, and validate solutions.
• Created service blueprints and user journey maps to restructure how information and tasks flow, improving both operational performance and user satisfaction.
• Partnered with business and technical teams to translate complex regulatory systems into clear, user-friendly experiences.

Master of Science in Computer Science, Major in Information Systems – University of Engineering and Technology (2024)

Bachelor of Science in Computer Science, Major in Human-Computer Interaction – University of Engineering and Technology (2022)