Ahmadkhichi150
Passenger Services | Aviation Management Graduate
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About
Aviation Management graduate with hands-on exposure to airside operations, air traffic coordination, and airport safety standards, plus over a year of customer-facing experience. Practical understanding of airline operations, passenger handling, and international travel regulations gained through internships at Multan International Airport and Pakistan Aeronautical Complex. Well presented, calm under pressure, and quick to build rapport with people from diverse backgrounds.
Seeking a Passenger Services role, or another department aligned with an Aviation Management background, within the airline industry.
Experience
Customer Service Representative - Byte Sense Pvt Ltd - Pakistan
(2025-03)
- Resolved client queries promptly and calmly, maintaining high customer satisfaction.
- Built strong rapport with a diverse client base through friendly, professional communication.
- Maintained accurate records using CRM tools.
Intern - Airside, ATC & Passenger Services - Pakistan Airport Authority - Multan
(2025-07 - 2025-08)
- Coordinated with airline and airport stakeholders to support smooth passenger and aircraft turnaround.
- Assisted with airport passenger services, including guiding and supporting passengers through terminal processes.
- Monitored gate areas and passenger flow, ensuring strict adherence to safety procedures.
- Gained direct exposure to airline operations, airport processes, and international travel regulations.
Intern - Management - Pakistan Aeronautical Complex (PAC) - Kamra
(2026-01 - 2026-03)
- Assisted with administrative coordination and workflow monitoring across departments.
- Supported planning, documentation, and reporting tasks.
Education
Bachelor of Aviation Management - Aviation Management - The Islamia University of Bahawalpur (2022 - 2026)
