Ahmed Shayan

Results-driven professional with experience in administration, legal support, and customer service. Currently working in a software house providing real-time chat support to US-based clients. Skilled in communication, problem-solving, and managing operations efficiently. Known for delivering high customer satisfaction and maintaining organized workflows in fast-paced environments.

Customer Support Representative at Techmile Solutions (TMS) (2024-08 – Present)

• Provide real-time chat support to international (US-based) clients
• Resolve technical and customer service issues efficiently
• Maintain high customer satisfaction through clear, professional communication

Manager Administration at A.S & Co. (2024-01 – Present)

• Oversee daily administrative and operational activities
• Manage client communication and legal documentation
• Coordinate with senior staff on legal and client matters

Manager Administration at S.S & Co. (2022-01 – 2024-01)

• Managed office operations and workflow efficiency
• Attended court proceedings and handled legal documentation
• Maintained accurate records and handled client queries

Production Course – NED University (2026-06)

Intermediate – Board of Intermediate Education Karachi

Diploma in Technical Education – Sindh Board of Technical Education

A-Levels in Commerce – Hexis College

O-Levels in Commerce – The Fahim's School System