Ahsan Khalil
DIRECTOR OPERATIONS
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About
The key strengths that I possess these skills for success in this position include, but are not limited to, the following:
Experience
DIRECTOR OPERATIONS at COMMUNITY HELPERS USA (2026-02 – Present)
- Provide strategic leadership and overall oversight of organizational operations, programs, and administrative functions in Pakistan.
- Lead and coordinate the implementation of key programs including Education, Rozgar Scheme, Skill Development, Healthcare Assistance, and community-based initiatives.
- Develop and implement operational strategies, systems, policies, and procedures to improve organizational efficiency and program effectiveness.
- Supervise and coordinate multidisciplinary teams, ensuring clear responsibilities, performance management, and timely delivery of program activities.
- Oversee annual and project-based budgeting, operational expenses, financial controls, procurement, and resource utilization.
- Manage coordination with donors, partner organizations, government departments, community stakeholders, and other external institutions.
- Ensure compliance with organizational policies, donor requirements, legal/regulatory requirements, and applicable government procedures.
- Provide leadership in project planning, monitoring and evaluation, reporting, documentation, and performance review.
- Oversee Human Resources functions including recruitment, staff contracts, job descriptions, performance management, payroll coordination, and development of HR policies.
- Lead organizational coordination for government registrations, renewals, audits, statutory requirements, and official correspondence with relevant authorities.
- Oversee procurement, vendor management, contracts, facilities, school operations, construction-related activities, and other administrative requirements.
- Monitor program performance and operational risks, identify gaps, and implement corrective measures to ensure continuity and sustainability.
- Represent Community Helpers Trust/Community Helpers USA in meetings with donors, partners, government officials, community representatives, and other stakeholders.
- Provide strategic support to senior management and the Board of Directors in operational planning, decision-making, and organizational development.
Program Manager at Community Helpers USA (2025-04 – 2026-01)
- Responsible for overseeing and managing all operational functions across Community Helpers USA projects in Pakistan.
- Direct supervision of multiple programs, including education support, Rozgar Scheme, skill-based training, and healthcare assistance.
- Liaison with community leaders, donors, and partner organizations for effective coordination and implementation.
- Development and implementation of strategic plans to ensure project sustainability and community impact.
- Leading a multidisciplinary team, ensuring timely project deliverables and reporting.
- Supervision of monitoring and evaluation systems to track performance, outcomes, and continuous improvement.
- Ensure compliance with organizational policies and donor requirements.
- Budget planning, financial oversight, and documentation of monthly reports.
- Representing Community Helpers in external forums, stakeholder meetings, and donor communications.
Assistant Site Manager – HIV Program at Nai Zindagi Trust (HIV Prevention & Treatment Program) (2024-06 – 2025-03)
- Responsible for the Supervision and implementation of all activities at the CoPC and in outreach as required under the Global Fund Grant
- Responsible for the financial management of the project-related activities at the CoPC site
- Develop monthly work plans and reports of the project activities for submission to head office.
- Conduct regular advocacy sessions with key stakeholders at the project site office
- Review and verify data collected by the Outreach Workers (ORWs) as well as computerized data.
- Ensure daily data entry by the designated staff in project MIS.
- Carry out coordination and communication with the project site staff through organizing regular meetings.
- Maintain a record of all project-related meetings, delegations visits etc.
- Review daily reports of ORWs to identify field-related issues and provide feedback to the field staff.
- Verify stocks, generate demands, and spot-check supplies of commodities and pharmaceutical products regularly.
- Maintain good contact and relationships with local police, government authorities, and significant members of the community
- Responsible for the project-related procurement and supply management and repair and maintenance of capital assets
- Regularly monitor project activities to identify gaps and weaknesses, verify the results against set targets and assess service delivery needs
- Ensure proper and effective implementation of administrative procedures.
- Any other tasks /support assigned by the line Manager/Supervisor.
Deputy Manager–Health Services at Al-Khidmat Foundation (Health Department) (2023-06 – 2024-06)
- Overall departmental leadership and supervision.
- Continuous assessment and improvement of healthcare services in both Upperand Lower Sindh.
- Strategic planning and development for the healthcare facilities and services.
- Collaboration with relevant stake holders to enhance health care outreach.
- Monitoring, Coordinating, Performance Evaluation, and Feedback for district teams.
- Ensuring compliance with health care regulations and standards.
- Responsible for planning marketing strategies for healthcare services.
- Coordinating with the Resource Mobilization Department to facilitate fundraising efforts for health projects and initiatives.
- Risk management and emergency response planning.
- Budgeting and cost management.
- Facilitating training and development programs for healthcare staff.
- Implementing quality control measures for healthcare services.
- Ensuring the financial sustainability of medical facilities and projects.
- Human resource planning within the healthcare department.
- Data analysis and reporting to the central office for informed decision-making.
Program Officer (Primary Care Program) at The Indus Hospital & Health Network (Community Health Directorate) Primary Health Care Program (2021-06 – 2023-01)
- Report the status of the equality levels of staff, systems, and production activities. (Patient load per site, loss to follow-ups, online record systems functionality, training, infection control, work load analysis, lab functionality, supplies, etc.)
- Support the line manager in coordinating operations across project intervention reas.
- Conduct routine field visits to ensure protocols and procedures are being fully adhered to.
- Review Integration SOPs and ensure they are followed across all sites.
- Supervise and participate in M&E activities as and when needed.
- Assist in preparing reports for all relevant stakeholders.
- Plan training events in collaboration with the respective teams.
- Liaise with technical teams dispatched to sites, as and when needed.
- Ensure documentation is maintained as per donor requirements.
- Assist the Plans and Program Managers in conducting field work, coordination, and managing the data collection process.
- Assist the Program Manager in project management tasks and coordination in the field.
Clinical Quality Assurance Officer at The Indus Hospital & Health Network (Global Health Directorate) (2019-08 – 2021-03)
- Plan, propose document, audit, and oversee the execution of internal clinical & non-clinical quality assurance processes by senior management decisions.
- Report the status of the quality levels of staff, systems, and production activities. (Patient load per site, loss to follow-ups, online record systems functionality, training, infection control, work load analysis, lab functionality, supplies, etc.)
- Ensue real clinical & non-clinical processes, and management of MDR-TB patients & MDR-TB patient data are followed by guide lines assigned by management.
- Coordinate with the clinical team to maintain the quality of clinical care of patients at the clinic.
- Maintain a professional attitude eat all times. Any complaints with staff need to be report immediately to the Clinical QA Coordinator or Associate Director.
Site Supervisor at The Indus Hospital & Health Network (Global Health Directorate) (2017-05 – 2019-07)
- Develop and supervise a team of care worker stop provide care to patients. Ensuring the running and implementation of field activities.
- Set Field plan daily Basis and sends Community Health Workers to the field. Guide and lead Community Health Workers during all stage soft project cycle.
- Supervising regular data collection. Analyzing and discussing findings based on regular monitoring data.
- Provide technical support on M&E and evidence-based recommendations to the relevant Project Manager and facilitate conducting interviews.
Social Mobilizer (S.M) at Sidat Hyder Murshed Associates (2013-08 – 2019-05)
Project on PEI and EPI in Collaboration with UNICEF Pakistan.
- Identify UC-level activities for inclusion in District level communication plan and communicate to District Health Communication Support Officer (DHCSO)
- Identify IEC requirements and distribution plan and coordinate with necessary partners to ensure implementation.
- Ensure influential religious leaders, elders, etc. are included in team micro-plans
- Conduct initial and ongoing listing and mapping of underserved communities and classification of these. Keep track of all children under 5, vaccination status, as well as migration patterns and practices.
- To ensure communication and social mobilization planning is include in UC micro-plans of the highest quality.
- Support in micro-planning, including determining best timings (flexible) for vaccination activities.
- Ensure, through Medical Officer in Charge (UCMO), that routine immunization services are made available to cover the high risk groups. Implementation & Monitoring (Mapping).
- List congregation’s that require interventions and mobilize leader sinco-ordination with UCMO.
- Identify religion/ cultural belief system/ behaviors and accordingly use this to feed in to communication material/strategies and planning.
- Identify Information Education Communication (IEC) requirements and develop dissemination plans accordingly.
- Hold community events, meetings, rallies, etc. to mobilize underserved groups for polio vaccination
- Monitor effectiveness of SMs and the activities conducted by him/her
- Ensure orientation of Religious and Community leaders at the UC-level.
Education
MBA in Hospital Management – HANDS Institute of Development Studies (HANDS-IDS)
Clinical Operation Management in Health Care Management – The Indus Hospital (2024 – 2024)
M.A in Sociology – Shah Abdul Latif (SALU) University Haripur (2017 – 2020)
B.Com in Commerce – Dadabhoy Institute of Higher Education (2014 – 2016)
Intermediate in Commerce – B.I.S.E, Karachi (2010 – 2012)
