Aiman Shakeel

Technical professional with experience in the telecommunication industry as well as in Management and Development sector. Ability to convey complex technical concepts into understandable language.

Experience in managing and maintaining telecommunications sites infrastructure, monitoring network usages, reporting on the status and performance of network and services.

Experience in the development of knowledge and skills in Monitoring Evaluation of the Project and system administration. Proven ability to perform well under pressure with excellent leadership, management, communication, customer service, and problem-solving skills.

Assistant Sales Manager at ARC Developers DHA-1 (Present)

• Recruit, train, coach, and motivate sales reps; delegate tasks; foster a positive environment; provide performance feedback.
• Assist in planning and implementing sales strategies, setting targets, and identifying new opportunities.
• Track sales metrics, analyze data for trends, prepare reports for senior management, and ensure team goals are met.
• Build and maintain strong relationships with key clients, handle complaints, and ensure high satisfaction.
• Coordinate daily activities, manage schedules, prepare documents, handle reporting, and support marketing efforts.

Sales Director at Paladin Management Services (2022-05 – Present)

• Ability to lead sales teams to achieve the Sales.
• Remain focused on customer satisfaction throughout all stages. Experienced, “fearless” cold-caller and expert presenter.
• Communicate a clear, strategic sales vision, effectively training and coaching junior sales team members.
• Cultivate excellent relationships with new prospects and existing customers.

Senior Sales Advisor at South Avenue (TAZEEN GROUP) (2021-10 – 2022-03)

• The Senior Sales Advisor responsibilities include setting up a sales pipeline to determine the effectiveness of personal sales strategies.
• Providing excellent after-sales service to retain customers.
• Approaching customers and offering them advice on products to persuade them to buy.
• Responsible for answering customer questions and selling products to meet their sales goals.
• Teaching new employee’s sales strategies through leading by example.
• Closing sales and adding additional items through the use of various sales techniques.

Assistant Sales Manager at Edge Stone Private Limited (2021-01 – 2021-07)

• To developing strategies to improve sales.
• Effectively handling customer complaints.
• Delegate tasks to the sales staff in the absence of the sales Manager.
• Works on the sales floor providing assistance directly to customers.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.

Solution Engineer at Nokia (2019-05 – 2020-10)

• Worked on Telenor and Jazz project on SDM (Subscriber Data Management) designs solutions for potential clients. Interfaces with customers and identifies their needs. Work with various departments from network Engineers, support and operations to ensure a plan is in motion to improve the customer's experience. Maintain network and computer system security and ensure that all systems are operating correctly. Provide solution to the customers regarding any issue.
• Develop and implement the technical architecture and physical design of the network analyze existing voice and data networks and recommend solutions.
• Participate in installing, upgrading and deploying the network and provide feedback to customers.
• Ability to document solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability.
• Developing a good understanding of new technologies quickly.
• Ability to work in a collaborative, team based environment and be detailed oriented.
• Strong written and verbal communication skills.

Monitoring and Evaluating (M&E) at US-Aid (2016-12 – 2018-06)

• The Monitoring and Evaluation Officer (M&E Officer) will be providing support in monitoring and evaluating ongoing projects where the framework divides the resource into one or more execution environments. Responsible for overall M&E needs of the project and will come up with findings based on real data to show performance of the projects.Monitoring & Evaluation of the projects will be an assessment as well as support function hence the implementing partners programme teams will get support through M&E findings in enhancing flow of information and its management.
• To supervise regular data collection through implementing partners and ensure quality of the data by random verifications and validations.
• Monitor all project activities, expenditures and progress towards achieving the project output.
• M&E officer can Develop monitoring and impact indicator for the project success.
• Monitor and evaluate overall progress on achievement of results.
• To analyze and discuss findings based on regular monitoring data.
• Monitor the project activities on a regular basis.

NOC (Network Operating Centre) Engineering Officer at Telenor For ZTE (2013-09 – 2015-09)

• To manage and to maintain the status of telecommunications sites infrastructure. Responsible for monitoring network usage and facilitating by requisitions such as installing racks, setting up power, installing Ethernet, fiber and console cabling, remote power. Dealt power outages, network failures, and routing black-holes and to ensure the core network is stable. Communicating field supervisors and maintenance contractors regarding faults and taking track corrective actions till rectified. Maintained technical documentation for NOC processes and procedures used during the operations.
• Development of knowledge and skills in network and system administration, particularly with regard to system architecture and network platforms.
• Control site refueling and network.

Bachelors in Telecommunication and Networks (BSTN) – COMSATS Institute of Information Technology (CIIT) Pakistan (2013)