Aina Asim

Workflow Automation Engineer with 3 years of experience building automation systems — from independent freelance work (RAG agents, WhatsApp automation, AI video-generation tools since 2023) to production systems for businesses across 5 countries (Canada, UK, Germany, Saudi Arabia, Pakistan). I audit manual, messy processes end-to-end, diagnose the root cause before writing code, and ship automation using n8n, custom code (Python/JavaScript), or AI agents — whichever actually solves the problem, not whichever I default to. 8+ systems built to date, several still live in production handling real users daily. Comfortable owning the full delivery cycle — scoping, building, shipping, measuring, and iterating — and reporting ROI in plain terms to founders and non-technical leadership.

Workflow Automation Engineer at SpareRoom (UK Property Platform) (2025-11 – Present)

Monthly Retainer

• Audited the tenant-enquiry process end-to-end and replaced manual WhatsApp handling with 4 interconnected n8n workflows (main handler, outbound starter, cron scheduler, Calendly sync)
• Built an AI agent with 5 conversation phases and JavaScript-based conditional routing; designed 3 Supabase tables with real-time sync and an 8-category structured feedback system
• Own the system on ongoing retainer — feature updates, API rate-limit optimization, knowledge base expansion
• Result: zero missed enquiries, 5+ months continuous uptime

Automation Engineer at Saudi SaaS Client (Confidential) (2026 – Present)

3-month build, ongoing monthly maintenance

• Built subscription payment infrastructure (Moyasar) — webhook processing, recurring billing, idempotency checks, automatic activation/deactivation
• Implemented webhook signature validation and cron-based retry logic for failed billing cycles; now maintaining on a monthly retainer

Automation Engineer at Shehzad Mills (Manufacturing, Pakistan) (2026-01 – 2026-06)

6-month engagement

• Mapped the invoice-to-payment workflow across Oracle ERP; built n8n automation for multi-format data extraction, PO/GRN matching, and multi-level approval routing by amount threshold
• Result: eliminated 20+ hrs/week of manual data entry, with a complete audit trail

AI Automation Engineer at Maxwell Trust Realty (Canadian Real Estate) (2025-06 – 2025-09)

3-month engagement

• Diagnosed a hard ceiling on inbound leads caused by missed after-hours calls; built a Voice AI receptionist (Vapi + Twilio + ElevenLabs) handling property calls in English and Arabic
• Deployed a RAG knowledge system (Pinecone + OpenAI) over 500+ property documents; automated lead qualification and CRM routing through GoHighLevel
• Result: 10x lead capacity (20 → 200+/day), 2x conversion rate, 20+ hrs/week saved, zero missed calls

Automation Engineer at Apogee Rockets (Germany) & Pizza Cloud (Pakistan) (2025 – 2025)

• Apogee Rockets: multilingual (German/English) support chatbot with order tracking and human handoff. Pizza Cloud: WhatsApp ordering agent for a cloud kitchen — menu, orders, billing, delivery estimates

Independent Automation Projects at Freelance / Self-Directed (2023 – 2025)

• Built RAG-based AI agents, WhatsApp automation systems, and AI video-generation tools for independent clients — sourced requirements, built, and delivered solo, laying the technical foundation for later client work