Ali Ryan

Earned experience in dispatching cabs to appropriate places. Provided feedback to management and resolved various costumer and driver concerns. Handled customer calls, booking updates, and trip scheduling.

Cab Dispatcher - Able Taxis Ltd. - Able Taxis UK

(2025-12 - 2026-04)

• Earned experience in dispatching cabs to appropriate places.
• Provided feedback to management and resolved various costumer and driver concerns.
• Handled customer calls, booking updates, and trip scheduling.
• Monitored driver locations and ensured timely passenger pickups.
• Maintained accurate ride records, fare details, and dispatch logs.
• Provided customer support and resolved booking-related issues professionally.
• Communicated with drivers to optimize routes and reduce delays.

Costumer Service Representative - Able Taxis Ltd. - Able Taxis UK

• Provided excellent customer support while maintaining a positive client experience.
• Managed booking information and customer records using iCabbi.
• Responded to customer inquiries and resolved issues in a timely manner.
• Coordinated with dispatch team and drivers to ensure smooth ride operations.

Technical Intern - Infinitum Media - Lahore

(2025-09 - 2025-11)

• Assisted in U.S.-based solar panel design, testing, and documentation using Figma
• Bridged technical concepts with customer-focused solutions
• Educated clients on cost-saving solar policies

Sales Representative - Infinitum Media - Lahore

(2025-01 - 2025-08)

• Generated leads and closed U.S.-based solar sales
• Provided remote customer support and solar consultations
• Built expertise in international sales and client handling

KIPS School (2019-06 - 2022-05)

Pre-Engineering - KIPS College (2022-07 - 2024-08)