Cab Dispatcher - Able Taxis Ltd. - Able Taxis UK
(2025-12 - 2026-04)
- Earned experience in dispatching cabs to appropriate places.
- Provided feedback to management and resolved various costumer and driver concerns.
- Handled customer calls, booking updates, and trip scheduling.
- Monitored driver locations and ensured timely passenger pickups.
- Maintained accurate ride records, fare details, and dispatch logs.
- Provided customer support and resolved booking-related issues professionally.
- Communicated with drivers to optimize routes and reduce delays.
Costumer Service Representative - Able Taxis Ltd. - Able Taxis UK
- Provided excellent customer support while maintaining a positive client experience.
- Managed booking information and customer records using iCabbi.
- Responded to customer inquiries and resolved issues in a timely manner.
- Coordinated with dispatch team and drivers to ensure smooth ride operations.
Technical Intern - Infinitum Media - Lahore
(2025-09 - 2025-11)
- Assisted in U.S.-based solar panel design, testing, and documentation using Figma
- Bridged technical concepts with customer-focused solutions
- Educated clients on cost-saving solar policies
Sales Representative - Infinitum Media - Lahore
(2025-01 - 2025-08)
- Generated leads and closed U.S.-based solar sales
- Provided remote customer support and solar consultations
- Built expertise in international sales and client handling
