Alishbah

I am a motivated and adaptable remote professional with experience in CRM operations, customer communication, calling, scheduling, marketing, and freelance work. I have strong verbal and written communication skills and am comfortable working with customers, candidates, and remote teams. I am organized, detail-oriented, quick to learn new systems, and capable of managing multiple tasks while maintaining accuracy and professionalism.

I am particularly interested in customer support, CRM operations, team coordination, and remote business operations.

I have several years of combined experience in remote work, freelancing, customer communication, and digital operations. In my current role at CRM Zoo, I work with CRM-based workflows, maintain and organize records, coordinate scheduling and operational tasks, and communicate with candidates, clients, and team members. This role has significantly strengthened my CRM knowledge, communication, organization, problem-solving, and ability to work effectively within a remote team.

Previously, I worked for 8 months in a calling center, where I developed strong customer-handling, active listening, and professional communication skills, and for 6 months as a marketing agent, gaining experience in customer engagement, outreach, follow-ups, and relationship building. I have also worked as a freelancer on writing, research, data entry, document preparation, and administrative tasks, which developed my ability to manage deadlines and work independently.

I am currently pursuing a Doctor of Pharmacy (Pharm-D) at the Royal Institute of Medical Sciences and am in my third year, with an expected graduation year of 2029. I completed my Intermediate in Pre-Medical from Star College, Multan, achieving 92%, and completed my Matriculation from Multan Public School & College for Girls in 2020 with 94% and an A+ grade. I have received academic scholarships during both college and university due to my strong academic performance.

My education has developed my ability to manage complex information, work under deadlines, maintain attention to detail, and balance demanding academic responsibilities with professional work.