Aliza Khan

HR and Marketing professional with an MBA in Marketing and a CPCAB Level 3 Certificate in Counselling Studies (2021, UK), bringing a workplace-wellness perspective to HR and marketing functions. Experienced in service quality, recruitment, and training & organizational development, with strong communication, analytical, and relationship-management skills.

Online Recruiter - Insure123 - Remote

(2023-01 - 2023-02)

• Sourced and screened candidates for open roles and conducted initial outreach and scheduling.
• Coordinated with hiring stakeholders to align on role requirements and candidate fit.

Internee – Service Quality - Faysal Bank Limited - Head Office, Karachi

• Drafted interim and resolution letters for customer service quality cases.
• Performed acknowledgement calls and supported other service-quality related duties as required.

Internee – Training & Organizational Development - Pakistan State Oil - Head Office, Karachi

• Delivered a training session on motivation to fellow interns.
• Reviewed and updated incomplete employee resumes as part of HR record-keeping.

Social Service Volunteer - Jinnah Hospital - Karachi

• Interacted with patients to record their concerns, applying an understanding of patient psychology to support communication with care staff.

MBA - HR & Marketing - SZABIST (2017)

BABS - Marketing - SZABIST (2016)

A' Levels - Commerce - The Foundation Public School (2009)

O' Levels - Commerce - The City School (2007)