Amad E Din

Customer-focused and detail-oriented professional with expertise in customer support, international credit report preparation, and effective communication. Skilled in email and live chat support, shipping-related inquiries, problem-solving, and data analysis. Adaptable, organized, and committed to delivering excellent customer service and accurate results.

Customer Support Representative - Digital Billing Solution

(2025-11 - 2026-06)

• Provided customer support via email and live chat, addressing inquiries and resolving issues in a timely and professional manner.
• Assisted customers with shipping and order-related queries, including tracking shipments, delivery updates, and logistics coordination.
• Maintained accurate customer records, ensured effective communication, and delivered high-quality service to enhance the overall customer experience.

Financial Data Analyst - MAFBIS

(2024-03 - 2025-10)

• Experienced Financial Data Analyst with a focus on generating and analyzing credit reports across multiple countries.
• Skilled in assessing credit risk, interpreting international financial data, and adhering to country-specific regulatory frameworks

English Teacher Intern - Corvit Higher Secondary School and College

• Assisted in planning and delivering engaging English language lessons for students at various proficiency levels, focusing on grammar, vocabulary, reading comprehension, and conversational fluency.

BS - English in Literature and Linguistics - Govt Graduate College Dunyapur (2019 - 2023)

Intermediate - Pre Medical - National College of Science (2017 - 2019)