Amber Batool

Detail-oriented Financial Crime and Compliance professional holding a Master's degree in Biological Science. Experienced in end-to-end KYC, AML, sanctions screening, PEP checks, and risk-based document analysis. Combining sharp analytical research skills with practical operational accuracy, I am excited to explore new professional platforms, solve complex workflows, and deliver detail-driven results for clients.

Financial Crime Analyst - Financial Crime Screening at Revolut (via Mindbridge) (2025-01 – 2026-12)

• Executed high-volume sanctions, AML, PEP, and adverse media screenings for individual and corporate accounts.
• Performed rigorous biographical verification and entity matching using official identity documents and open-source intelligence.
• Investigated high-risk alerts and negative keyword triggers, applying established risk mitigation frameworks.
• Ensured strict adherence to regulatory compliance standards while maintaining high accuracy under tight operational SLAs.

Customer Support Representative at Ibex. International (2022-01 – 2024-12)

• Managed high-volume customer support for Walmart, ensuring rapid and accurate issue resolution.
• Resolved order discrepancies, missing items, and customer modifications efficiently.
• Troubleshot delivery and fulfillment issues using internal order tracking systems.
• Consistently achieved high CSAT and QA standards in a high-tempo operational environment.

Masters in Biological Sciences in Biological Sciences – Agriculture University Faisalabad (2019-01 – 2021-12)

Bachelor In Medical Science in Medical Science – Islamia University Bahawalpur (2017-01 – 2019-12)